Siemens Healthineers Customer Clinical Education Response to Novel Coronavirus (COVID-19)

Resource Library

Resource Library

Siemens Healthineers Customer Clinical Education Response to Novel Coronavirus (COVID-19)

Course Catalog

Course Catalog

Classroom Courses
ADVIA 120 / 2120 / 2120I SYSTEMS ADVANCED OPERATOR TRAINING

This course provides an overview of the updated ADVIA 2120/2120i software features, hydraulic overview, Hgb and Perox lamp replacement, gain adjustment, calibration, and troubleshooting of the ADVIA 2120 hematology analyzer.

Upon completion of this course, the participant will be able to:

  • Perform Scheduled Maintenance
  • Identify major components of the Hydraulic Flow Diagram
  • Identify the System Pneumatics
  • Adjust the Pressure and Vacuum Regulators
  • Identify the components of the Unified Fluidics Circuit (UFC) and How the System Works
  • Identify when to adjust gains
  • Identify what to check before adjusting gains
  • Perform RBC gains adjustment
  • Identify when to calibrate
  • Identify what to check before calibrating
  • Perform Calibration using Calibration Wizard
  • Troubleshoot System Flags
  • Troubleshoot UFC Vacuum Out of Range
  • Clean Vent Lines, Vacuum Shuttle Chambers, and Reaction Chambers
  • Backflush Perox Flowcell and Shuttle and Reaction Chamber Pathways
  • Replace Hemoglobin Lamp

 

ADVIA 120 / 2120 / 2120I SYSTEMS OPERATOR TRAINING

This course provides basic operation maintenance and troubleshooting of the ADVIA 120/2120/2120i Hematology System.

    Upon completion of this course, the participant will be able to:

    • Locate system hardware components and reagents
    • Navigate through software menus
    • Use of the onboard Operator’s Guide
    • Perform Starting of Shift
    • Sample processing
    • Managing sample and quality control results
    • Describe how the system works
    • Define, perform and document maintenance
    • Identify the methods used on the system
    • Review the calibration process using the Calibration Wizard
    • Troubleshoot sample / system flags
    • MultiSpecies
    • Create a User Defined Species
    • Configure Test Dictionary
    • Configure the Autosampler Profile
    • Identify the steps to use Playback
    • Print Workload Log
ADVIA 1800 / 2400 SYSTEMS ADVANCED OPERATOR TRAINING

This course begins with a 3 days start out with a round table discussion of site issues that are recorded and addressed as the class progresses. Hardware, maintenance and Method Troubleshooting modules include in depth discussion and limited hands on activities. Advanced software screens are discussed as needed. Basic Operations will not be covered.

On completion of this course, the participant will be able to:

  • Demonstrate changing probes and probe alignments
  • Demonstrate changing mixer paddles
  • Perform preventitive cleaning of the wash stations
  • Identify features of the DPP and RPP probes
  • Perform ISE maintenance procedures
  • Discuss ISE calibration data and ISE case studies
  • Discuss Colorimetric calibration data and troubleshooting
  • Perform basic troubleshooting for colorimetric and ISE assays
  • Locate and review reaction curves
  • Miscellaneous objectives based on customer needs
ADVIA 1800 / 2400 SYSTEMS OPERATOR TRAINING

This course provides basic operation of the system. Through a balance of lecture and hands on exercises, the participant will become familiar with hardware, calibration, QC, sample processing, reagent management, basic troubleshooting and maintenance.

Upon completion of this course, the participant will be able to:

  • Identify the components of the ADVIA 1800/2400 Chemistry system
  • Navigate the User Interface
  • Load and unload supplies and reagents
  • Perform daily, weekly and monthly maintenance
  • Calibrate Colorimetric and ISE assays
  • Process controls and patient samples
  • Review quality control and patient results
  • Utilize the instrument Operators Guide and on-line help
  • Perform basic system troubleshooting
ADVIA CENTAUR / CENTAUR XP SYSTEMS ADVANCED OPERATOR TRAINING

This course builds on basic operation of the ADVIA Centaur analyzer to develop problem-solving skills and use of advanced software features. This course provides a forum for discussion on issues brought in by the Customer.

Upon completion of this course, the participants will be able to:

  • Utilize the Event Log and Diagnostics Tools for system troubleshooting
  • Identify and resolve common hardware issues
  • Replace primary reagent and aspirate probes
  • Identify and resolve cuvette and tip jams
  • Identify and resolve Ancillary Queue jam
  • Describe how to perform Daily, Weekly, Monthly and As Needed maintenance
  • Export QC data and Archive results
  • Perform Data Backup
  • Review Online Help
  • Perform System Reboot
ADVIA CENTAUR CP SYSTEM OPERATOR TRAINING

This course provides basic operation and maintenance of the ADVIA Centaur CP.

Upon completion of this course, the participants will be able to:

  • Identify system components and their functions
  • Navigate the User Interface
  • Load and unload supplies and reagents
  • Setup and process assay calibrations and quality control
  • Process patients samples
  • Set up and process eHIV
  • Perform Daily, Weekly, Monthly and As Needed maintenance
  • Identify and resolve system errors
  • Utilize the instrument Operator’s Guide and online help
ADVIA CENTAUR XP SYSTEM OPERATOR TRAINING

This course provides basic operations of the ADVIA Centaur XP including routine analysis, calibration, maintenance, and troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify system components and their function
  • Navigate the User Interface
  • Load and unload supplies and reagents
  • Set up and process assay calibrations and quality control
  • Process patients samples
  • Set up and process eHIV
  • Perform Daily, Weekly, and Monthly maintenance
  • Identify and resolve system errors
  • Utilize the instrument Operator’s Guide and online help
ADVIA CENTAUR XPT SYSTEM OPERATOR TRAINING

This course delivers basic operation and maintenance of ADVIA Centaur® XPT.

Upon completion of this course, the participant will be able to:

  • Identify system components and consumable supplies
  • Operate the system
  • Configuring QC setup options
  • Work with the ID Assays on the Centaur XPT
  • Perform maintenance
  • Identify the Events screens
  • Access Diagnostics tools
  • Troubleshoot/repair the system
  • Restart the system
ADVIA CENTAUR XPT SYSTEM UPDATE OPERATOR TRAINING

This class is designed for the operator that is already experienced with the ADVIA Centaur XP system. The topics and objectives discussed in this class will go over the differences between the ADVIA Centaur XP and ADVIA Centaur XPT. This course also covers more advanced topics consisting of Operator Level Troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify differences with the system components compared to ADVIA Centaur® XP Immunoassay System
  • Discuss the steps involved in the cuvette journey
  • Log into the system software
  • Navigate the user interface
  • Setup, process and manage Quality Control (QC)
  • Process and manage patient samples
  • Setup, process and manage assay calibrations
  • Identify and discuss issues related to assay troubleshooting
  • Identify differences with routine maintenance compared to ADVIA Centaur® XP Immunoassay System
  • Use the Event Log to investigate system issues
  • Discuss the available Diagnostic Tools options
  • Identify common hardware issues and discuss how to resolve them
ADVIA CHEMISTRY XPT SYSTEM OPERATOR TRAINING

This course provides basic operation of the ADVIA Chemistry XPT system. Through a balance of presentation and hands on exercises, the participant will become familiar with hardware, calibration, QC, sample processing, reagent management, basic troubleshooting and maintenance.

Upon completion of this course, the participants will be able to:

  • Identify the major hardware and software components of the ADVIA Chemistry XPT System
  • Navigate the ADVIA Chemistry XPT System software
  • Perform Daily Startup tasks and manage system reagents
  • Process Routine and STAT samples on the ADVIA Chemistry XPT System
  • Perform calibrations and monitor quality control
  • Perform maintenance tasks on the ADVIA Chemistry XPT System
  • Perform basic troubleshooting on the ADVIA Chemistry XPT System
ATELLICA DATA MANAGER OPERATOR TRAINING

Upon completion of this course, the participant will be able to:

  • Describe icons found on the Home screen.
  • Explain the communication flow of Atellica Data Manager.
  • Explain sample and result statuses.
  • Use the Sample Query Browser to search for samples.
  • Use Review and Edit to search for results.
  • Use Order Entry to manually enter a work order.
  • Use the QC icon to review quality control results.
  • Set up new QC lots.
  • Classify a QC population status.
  • Copy QC Population data to instruments.
  • Create new users.
  • Create custom counters.
  • Create shortcuts.
  • Use the Watchdog Dashboard to identify and resolve system alerts.

 

ATELLICA SAMPLE HANDLER WITH IM ANALYZER LEVEL 2 OPERATOR TRAINING

Upon completion of this course, the particpant will be able to:

  • Sequence the sample test processing steps
  • Order samples for dilutions, reflexes and batch testing
  • Monitor and print sample test results
  • Review calibration status and results and perform calibrations for specialized assays
  • Define/edit a QC definition and evaluate QC statistics
  • Perform as needed maintenance tasks
  • Diagnose calibration and QC scenarios and evaluate assay troubleshooting scenarios
  • Resolve hardware issues and interpret diagnostics screens
  • Demonstrate the use of electronic resources
ATELLICA SOLUTION DL-IM OPERATOR TRAINING

This course provides basic operation of the system. Through a balance of demonstrations and hands on exercises, the participant will become familiar with hardware, software, calibration, QC, sample processing, reagent management, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies and reagents
  • Setup and process assay calibrations and quality controls
  • Process patient samples
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument online help
ATELLICA SOLUTION KEY OPERATOR TRAINING

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Process and monitor patient samples
  • Create and review patient orders
  • Manage supplies, system fluids, and reagents
  • Locate, review and update maintenance tasks
  • Perform daily, weekly, monthly and as needed maintenance
  • Utilize the instrument Online Help, PEP, and Document Library
  • Schedule, process, and review calibrations
  • Schedule, process, and review quality controls
  • Generate quality control reports
  • Utilize and interpret diagnostic screens
ATELLICA SOLUTION LEVEL 1 OPERATOR TRAINING

This course provides basic operation of the system. Through a balance of demonstrations and hands on exercises, the participant will become familiar with hardware, software, calibration, QC, sample processing, reagent management, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies and reagents
  • Setup and process assay calibrations and quality controls
  • Process patient samples
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument online help
  • Utilize the Operator Tablet
ATELLICA SOLUTION LEVEL 2 OPERATOR TRAINING

This course is a comprehensive program designed for an operator that has attended the Atellica Solution System Level 1 Operator training and has since worked closely with their Siemens application specialist, operating the system routinely. The course was designed to cover additional topics such as configurations, as needed maintenance, troubleshooting and train the trainer.

Upon completion of this course, the participant will be able to:

  • Sequence the CH sample processing steps
  • Sequence the IM test processing steps
  • Utilize the Cal/QC Needs screen
  • Perform calibration for specialized assays
  • Define/Edit a QC parameter
  • Discuss QC lot crossover options
  • Evaluate QC statistics
  • Resolve hardware ‘bugs’
  • Evaluate assay troubleshooting scenarios
  • Diagnose calibration and QC scenarios
  • Access and interpret diagnostic screens
BCS XP SYSTEM OPERATOR TRAINING

This course provides training on operation, sample and quality control processing, maintenance, calibration and basic troubleshooting for the BCS® XP System.

Upon completion of this course, the participant will be able to:

  • Identify the main components of the BCS XP system
  • Utilize the Navigation bar
  • Prepare the analyzer to process samples
  • Process routine and stat samples
  • View and interpret results
BN II SYSTEM OPERATOR TRAINING

Upon completion of this course, the participant will be able to:

  • Identify system components
  • Navigate the system software
  • Enter Lot Data
  • Process calibration and controls
  • Evaluate calibrations, controls and sample results
  • Process patient samples including barcoded tubes and non-barcoded tubes
  • Edit patient sample requests
  • Perform maintenance procedures
  • Perform system shutdown and data folder back up
  • Perform basic system troubleshooting
CENTRALINK DATA MANAGEMENT SYSTEM OPERATOR TRAINING

The course was created to emphasize the skills needed to navigate the CentraLink™ software, search and locate samples. Students will understand why samples are being held in the CentraLink™ software, configure Quality Control, and reset method severities. Lastly, students will be able to practices troubleshooting communication issues within the server.

Upon completion of this course, the individual will be able to:

  • Navigate the CentraLink software and the icons
  • Identify the CentraLink hardware
  • Search for samples and understand how to use the Sample Query to locate samples in CentraLink
  • Understand why samples are held in Review and Edit and what Method Severities means to CentraLink
  • Navigate the Quality Control software and icons, set targets and deviations, reset method severities, print QC graphs, and configure patient moving averages
  • How to troubleshoot problems with the server, proper startup and shutdown of the server, LIS downtime procedure, and communication status dashboard
DIMENSION SYSTEMS ADVANCED OPERATOR TRAINING

This course is a comprehensive program designed for the experienced Dimension® user. The course includes component review and theory of operation for HM/LOCI®, Cuvette Manufacturing, Reagent Delivery System, Photometer and IMT. Calibration/Verification and System Check Troubleshooting, Understanding Test Report messages and How to Rethread Film are presented with hands on exercises. Operators will navigate through the software and become familiar with diagnostic screens. Medical Laboratory Professionals who successfully complete classroom training will receive continuing education credits.

Upon completion of this course, the participant will be able to:

  • Configure Calibration and QC Alerts
  • Define and Edit QC Products and Panels
  • Define and Edit Calibration Products
  • Setup Calibrations using Group Cal Function
  • Evaluate Calibration Results
  • Rethread Film
  • Troubleshoot Failed System Checks
  • Troubleshoot and resolve error messages associated with the following:
    • Heterogeneous Module
    • Cuvette Manufacturing
    • Electrical Cabinet
    • Reagent System
    • QuikLYTE Integrated Multisensor Technology
    • Test Report Messages
    • Photometer and Alignments
DIMENSION SYSTEMS OPERATOR TRAINING

This course is for Basic EXL 200 / EXL LM or Xpand with QCC PowerPak users. The course includes lecture and hands-on exercises emphasizing daily operation. Students are introduced to basic operation, maintenance and instrument troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify Hardware Components
  • Navigate Software
  • Perform Daily, Weekly, Monthly and as Needed Maintenance
  • Process samples and QC material
  • Interpret and report test results
  • Calibrate and interpret calibration results
  • Perform Basic Troubleshooting
DIMENSION VISTA SYSTEMS ADVANCED OPERATOR TRAINING

This course is a comprehensive program designed for the experienced user. The course was designed to teach advanced skills needed to maintain and troubleshoot the Dimension Vista® System.

Upon completion of this course, the participant will be able to:

  • Identify external and internal components of the Dimension Vista® System
  • Describe Probe Test and resolve failing Probe Test
  • Utilize available resources to resolve process errors (Troubleshooting FAQ, iGuide)
  • Describe V-LYTE® IMT System components and flow of fluids
  • Maintain the Water Purification System/Millipore (WPM)
  • Perform all required maintenance on the Dimension Vista® System
  • Explain and demonstrate the Diagnostics software
DIMENSION VISTA SYSTEMS OPERATOR TRAINING

This course is for basic Dimension Vista® 1500 / 3000T / 500 / 1000T Intelligent Lab Systems users. The course includes lecture and hands-on exercises emphasizing daily operation. Students are introduced to basic operation, maintenance and instrument troubleshooting.

Upon completion of this course, the participant will be able to:

  • Describe the features of the Dimension Vista System.
  • Navigate the instrument software to successfully process samples and quality control materials.
  • Perform daily setup, weekly, monthly, and other maintenance tasks.
  • Perform method calibrations and evaluate results for acceptance criteria.
  • Process and review quality control (QC).
  • Use onboard help and iGuide support to successfully perform procedures.
IMMULITE 2000 XPI SYSTEM OPERATOR TRAINING

This course is designed to prepare the participant to successfully operate the IMMULITE 2000 XPi analyzer. This includes performing daily and periodic maintenance, running patient samples, performing adjustments and quality control, interpreting results and troubleshooting common operator errors.

Upon completion of this course, the participant will be able to:

  • Identify system components (location and function)
  • Perform daily maintenance procedures
  • Scan new kits into database
  • Load reagent wedges and bead packs
  • Identify and run adjustors, controls and patient samples
  • Determine the status of a sample
  • Run barcoded and unbarcoded patient samples
  • Order onboard dilutions, STAT tests
  • Enter control data and ranges into the database
  • Create and run a panel of tests
  • Process controls without barcodes
  • Evaluate adjustments
  • Validate and troubleshoot adjustments
  • Perform weekly, monthly and quarterly maintenance
  • Identify Tools options
  • Use the Help function
  • Troubleshoot sample errors
  • Run allergy assays
SYSMEX CS-2500 SYSTEM OPERATOR TRAINING

This course is to teach basic operation of the Sysmex CS-2500 system. This course will cover a system overview, all maintenance, sample processing, QC processing, calibration, and abnormal results troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components
  • Perform the steps to start up the system
  • Navigate Software Toolbar shortcut buttons
  • Prepare reagents and QC for sample processing.
  • Perform Daily Maintenance. Create a user defined maintenance
  • Describe the on-board stability for reagents
  • Load Reagents on reagent table and diluent table
  • Load QC using SLD mini cup and C rack
  • Identify different Reagent Messages on Reagents screen
  • Identify main areas of Reagent screen
  • Process QC. Locate QC results and Print
  • Process samples in normal mode using a Host computer
  • Process samples manually
  • Identify Sample Volume errors
  • Perform Printing and Exporting of Joblist results
  • Identify key areas of the Joblist screen
  • Identify key areas of a normal reaction curve.
  • Perform calibration. Identify information on Package Inserts and Application sheets.
  • Troubleshoot analysis errors.
  • Perform Weekly, Monthly Maintenance.
  • Replace the Halogen lamp.
  • Perform a data backup of the system.
  • Troubleshoot hardware errors and log a corrective action.
SYSMEX CS-5100 SYSTEM OPERATOR TRAINING

This course is to teach basic operation of the Sysmex CS-5100 System. The course will cover system overview, all maintenance, sample processing, QC processing, calibration and abnormal result troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components
  • Perform the steps to start up the system
  • Navigate Software Toolbar shortcut buttons
  • Perform Daily Maintenance and create a user defined maintenance
  • Load Reagents on reagent table and diluent table
  • Identify different Reagent Messages on Reagents screen
  • Perform a data backup of the system
  • Process samples
  • Perform calibration
  • Troubleshoot hardware errors and log a corrective action
  • Perform Weekly, Monthly Maintenance

 

VIVA-E / V-TWIN SYSTEMS OPERATOR TRAINING

This course provides training on operation, calibration, quality control, sample processing, maintenance and troubleshooting for theV-Twin® and Viva E® Drug Testing Systems with the WinTOX data management system.

Upon completion of this course, the participant will be able to:

  • Identify hardware components
  • Navigate the software
  • Use the system’s Operator’s Guide
  • Define the EMIT® principle
  • Request,measure and evaluate calibration, controls and samples
  • Perform maintenance procedures
  • Identify and resolve system errors
  • Troubleshoot the V-twin®/Viva E® Systems
  • Use the WinTOX data management system for order entry, result approval, and report creation
VIVA-PROE SYSTEM OPERATOR TRAINING

This course provides training on operation, sample and quality control processing, maintenance, calibration, and troubleshooting for the Viva-ProE Analyzer.

Upon completion of this course, the participant will be able to:

  • Identify hardware components
  • Navigate the software
  • Use the system’s Operator’s Guide
  • Define the EMIT® principle
  • Request, measure and evaluate calibration, controls and samples
  • Perform maintenance procedures
  • Identify and resolve system errors
  • Troubleshoot the Viva-ProE Systems
  • Use the WinTOX data management system for order entry, result approval, and report creation
Local Area Training Courses
ADVIA CENTAUR XP / CENTAUR XPT SYSTEMS ADVANCED OPERATOR TRAINING

This dual-course is designed for operators who have basic operation knowledge in one or both of the Centaur XP / Centaur XPT systems and require advanced training. The course includes advanced training related to maintenance, assay troubleshooting and common hardware issues.

Upon completion of this course, the participant will be able to:

  • Identify major system components and discuss the cuvette journey.
  • Identify issues related to assay troubleshooting.
  • Use the Event Log to investigate system issues.
  • Identify common hardware issues and how to resolve them.
ATELLICA DATA MANAGER ROUTINE OPERATIONS OPERATOR TRAINING

This course is designed to teach you the skills needed to operate, maintain, customize and troubleshoot the Atellica Data Manager.

Upon completion of this course, the participant will be able to:

  • Explain the communication flow of Atellica Data Manager.
  • Explain sample and result statuses.
  • Use the Sample Query Browser to search for samples.
  • Use Review and Edit to search for results.
  • Use Order Entry to manually enter a work order.
  • Use the QC icon to review quality control results.
  • Set up new QC lots.
  • Create new users.
  • Create customer counters.
  • Create shortcuts.
  • Use the Watchdog Dashboard to identify and resolve system alerts.
ATELLICA SOLUTION ASSAY TROUBLESHOOTING OPERATOR TRAINING

This interactive course is designed for operators requiring additional knowledge in advanced assay troubleshooting. Participants should have completed either Atellica Solution Level 1 or General Operator Training and should have at least six months of hands-on experience with the Atellica Solution.

Upon completion of this course, the participant will be able to:

  • Identify System components through Functional Overview
  • Describe IMT, CH, and IM Calibrations
  • Discuss Root causes for Assay Troubleshooting
  • Demonstrate the Assay Troubleshooting resource in Online Help
  • Identify and address Calibration and QC orders not processing
  • Identify Corrective actions to resolve calibration and QC issues
  • Review Calibration and QC Troubleshooting scenarios
ATELLICA SOLUTION HARDWARE AND SOFTWARE TROUBLESHOOTING OPERATOR TRAINING

This interactive course is designed to teach you the skills to troubleshoot hardware and software components of the Atellica Solution. Participants should have at least six months of hands-on experience with the Atellica Solution.

Upon completion of this course, the participant will be able to:

  • Identify System Components through Functional Overview
  • Interpret the Event Log and Utilize Operator Diagnostics
  • Perform as Needed Maintenance
  • Resolve common Hardware issues
  • Resolve common Software issues
  • Utilize the instrument Online Help
  • Review options and scenarios to Restart/Reboot analyzer
CENTRALINK DATA MANAGEMENT SYSTEM ROUTINE OPERATIONS OPERATOR TRAINING

This course is designed to teach you the skills needed to operate, maintain, customize, and troubleshoot the CentraLink Data Management System.

Upon completion of this course, the participant will be able to:

  • Describe icons found on the Home screen.
  • Explain the communication flow of CentraLink.
  • Explain sample and result statuses.
  • Use Sample Query to search for samples.
  • Use Review and Edit to search for results.
  • Use Order Entry to manually enter a work order.
  • Use the QC result icon to review quality control results.
  • Set up new QC lots.
  • Create new users.
  • Create customer counters.
  • Use the Watchdog Dashboard to identify and resolve system alerts.
DIMENSION SYSTEMS ADVANCED HARDWARE DIAGNOSTICS & TROUBLESHOOTING OPERATOR TRAINING

This course is a combination of discussion, component identification, and hands-on experience. It is designed to provide the operator with the advanced skills and knowledge needed to systematically troubleshoot modules of the Dimension® Integrated Chemistry System.

Upon completion of this course, the participant will be able to:

  • Configure, interpret and troubleshoot the System Check
  • Identify hardware components and troubleshoot error messages associated with the:
  • Electrical Cabinet
  • Photometer
  • Cuvette manufacturing
  • Reagent Delivery System
DIMENSION SYSTEMS ADVANCED TECHNOLOGY & MAINTENANCE OPERATOR TRAINING

This course is a combination of HM, LOCI, and IMT, theory discussion, component identification, maintenance procedures and troubleshooting. It is designed to provide the participant with the advanced skills and knowledge needed to operate, maintain and troubleshoot the HM, LOCI, and IMT modules of the Dimension Integrated Chemistry System.

Upon completion of this course, the participant will be able to:

  • Explain the theory of HM, LOCI and IMT processing
  • Identify the consumables and hardware components, perform maintenance procedures and troubleshoot error messages associated with the:
    • Heterogenous Immunoassay Module (HM)
    • Luminescence Oxygen Channeling Immunoassay Module (LOCI)
    • Integrated MultisensorTechnology Module (IMT)
DIMENSION SYSTEMS ADVANCED TROUBLESHOOTING SCENARIOS OPERATOR TRAINING

This course is designed to teach you advanced troubleshooting techniques for the Dimension Systems through the use of scenarios. Advanced knowledge of the Dimension Systems is required.

Upon completion of this course, the participant will be able to:

  • Identify out of range temperatures during Daily Maintenance
  • Calibrate system temperatures
  • Identify possible causes of Cannot Find Home errors
  • Re-seat a control board in the card cage
  • Identify syringes on pump panel
  • Identify possible causes of Lost Steps errors
  • Replace a syringe
  • Identify Clot Check hardware
  • Perform the Clot Check bypass procedure
  • Replace Clot Check Board
  • Restore IMT system fluid flow
  • Replace IMT tubing found in IMT sample tubing kit
  • Replace IMT rotary valve seal
  • Identify steps to troubleshoot a Bad Cuvette error
  • Adjust cuvette air pressure and flow
  • Identify steps to troubleshoot photometer module on System Check
  • Clean optical filter(s)
  • Identify steps to resolve RMS Shuttle Lost Steps error (if applicable)
  • Perform RMS turntable and shuttle alignments (if applicable)
DIMENSION SYSTEMS QC, CALIBRATION & TEST REPORT MESSAGES OPERATOR TRAINING

This course is designed to teach the skills needed to setup, process and troubleshoot calibrations and QC using QCC PowerPak software, iIn addition you will learn advanced Test Report Message interpretation on the Dimension® Integrated Chemistry Systems.

Upon completion of this course, the participant will be able to:

  • Configure QC
  • Configure Calibrations
  • Group Calibrations
  • Review Calibrations
  • Troubleshoot Calibrations
  • Troubleshoot Quality Control
  • Utilize Software to Manage Crossover QC
  • Interpret Test Report Messages
DIMENSION SYSTEMS ROUTINE OPERATIONS OPERATOR TRAINING

This course is designed to enhance the skills needed to operate, calibrate, maintain and interpret test report messages on the Dimension Integrated Chemistry Systems.

Upon completion of this course, the participant will be able to:

  • Identify system components and software functions
  • Perform Daily Maintenance
  • Process Daily QC
  • Process sufficient and insufficient barcoded samples
  • Process non-barcoded tube and cup samples
  • Review Test Report Messages
  • Perform Group Calibrations
  • Review calibrations and verification results
  • Change Consumables
  • Perform Weekly and Monthly Maintenance
DIMENSION VISTA SYSTEMS ADVANCED DIAGNOSTICS & TROUBLESHOOTING OPERATOR TRAINING

This course is a comprehensive program designed for the experienced user. The course was designed to teach advanced skills needed to maintain and troubleshoot the Dimension Vista® System.

Upon completion of this course, the participant will be able to:

  • Identify external and internal components.
  • Navigate and describe Diagnostic software screens and their functions.
  • Describe the Probe Test and list the steps to resolve a probe test failure.
  • Describe V-LYTE® IMT System Principles and troubleshooting steps.
  • Describe proper sample handling procedures.
  • Identify and describe required maintenance of the Water Purification System/Millipore (WPM) and resolution of common issues.
  • Summarize the preparation for Off-Peak Activities.
  • Perform Periodic Maintenance.
  • Navigate process error screens.
  • Locate potential jam areas.
  • Utilize appropriate diagnostic screens.
DIMENSION VISTA SYSTEMS ADVANCED QC TROUBLESHOOTING OPERATOR TRAINING

The Dimension Vista® Systems Advanced QC Troubleshooting workshop requires basic operational knowledge of the Vista as well as a minimal understanding of basic quality control (QC) practices. This workshop is for operators requiring additional knowledge in QC as it applies to the Dimension Vista Systems.

Upon completion of this course, the participant will be able to:

  • Describe common misconceptions regarding QC practice in clinical chemistry
  • Determine if a QC result is out of range due to an instrument problem or the QC product.
  • Identify when to process urine electrolyte QC and to correctly perform an IMT Advanced Clean.
  • Configure QC products, QC ranges and calibration triggers in the Dimension Vista System Advanced software.
  • Describe QC matrix and identify actions used to confirm a QC shift due to matrix.
  • Schedule patient Lot to Lot Crossover testing.
  • Identify resources available for problem solving QC issues in the clinical chemistry laboratory.
SYSMEX CS SYSTEMS ADVANCED LOT ROLLOVER OPERATOR TRAINING

The Sysmex CS Systems Advanced Operator Training course is for the primary operator that performs the Lot Rollover studies for either the Sysmex CS-2500 or the CS-5100. Lot roll over is a process that validates new PT and aPTT reagent and QC lots for the system.

The course will provide advanced training techniques for Lot Rollover from the system preparation process all the way to the go live with new lots. This course will cover how to verify the reference range, how to create new QC ranges, and how to perform a lot to lot correlation. In addition, the course will cover how to add new QC lots for D-Dimer. This course is for operators that already have knowledge of basic operations for the CS System. Basic operations include loading reagents, processing QC and samples, performing calibration, and maintenance.

Upon completion of this course, the participant will be able to:

  • Explain Why, When and How to perform a Lot Rollover
  • Prepare the analyzer for Lot Rollover
  • Establish new QC ranges
  • Verify the reference range for new PT, PTT and Fibrinogens lots
  • Create the geometric mean for new PT reagent
  • Perform a method correlation
  • List the steps to go live with new reagent and QC lots
  • Register QC lots for D-Dimer
Onsite Courses
ADVIA 120 / 2120 / 2120I SYSTEMS ONSITE OPERATOR TRAINING

Upon completion of this course, the participant will be able to:

  • Locate system hardware components and reagents
  • Navigate through software menus
  • Navigate the Operator’s Guide
  • Perform Starting each Shift
  • Process samples
  • Manage sample and quality control results
  • Describe how the system works
  • Define, perform and document maintenance
  • Identify the methods used on the system
  • Perform a gains adjustment using the Gains Wizard
  • Review the calibration process using the Calibration Wizard
  • Troubleshoot sample / system flags
  • Customize multispecies software (if applicable)
  • Determine the multispecies options in playback feature (if applicable)
ADVIA CENTAUR XP SYSTEM ROUTINE OPERATIONS ONSITE TRAINING

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions.
  • Navigate the user interface.
  • Load/Unload supplies and reagents.
  • Set up and process assay Calibrations and Quality Control.
  • Process and manage patient samples.
  • Perform daily, weekly and monthly maintenance.
  • Identify and resolve system errors.
  • Utilize the instruments Operator’s Guide and Online Help.
  • Utilize Siemens Document Library.
ADVIA CENTAUR XPT SYSTEM ROUTINE OPERATIONS ONSITE TRAINING

This one day course is designed to teach the basic skills needed to operate and maintain the ADVIA Centaur® XPT System.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies and reagents
  • Process patient samples
  • Monitor sample and results
  • Review Calibration Status
  • Set up and process and review calibrations
  • Setup and process quality controls
  • Perform maintenance
  • Perform basic troubleshooting
  • Restart the system
ADVIA CHEMISTRY XPT SYSTEM ROUTINE OPERATIONS ONSITE OPERATOR TRAINING

This course is designed to teach the basic skills needed to operate and maintain the ADVIA® Chemistry XPT System.

Upon completion of this course, the participants will be able to:

  • Identify the major components of the ADVIA Chemistry XPT System and their functions
  • Identify the components of the ISE module
  • Navigate the ADVIA Chemistry XPT System User Interface Software
  • Perform Daily System Operations
  • Identify and load Reagents
  • Perform ISE and Colorimetric Calibrations
  • Process and Review QC
  • Preform a sample run
  • Order and run STAT samples
  • Print a patient report
  • Perform Daily Maintenance
  • Perform Weekly
  • Discuss a failed ISE Calibration and flags
  • Discuss a failed colorimetric Calibration and flags
ATELLICA SOLUTION DL-CH ONSITE TRAINING

Upon completion of this course, the participant will be able to:

  • Identify system components and function
  • Navigate the software
  • Manage supplies and reagents
  • Process patient samples
  • Setup and process assay calibrations
  • Setup and process quality controls
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument and online help
ATELLICA SOLUTION LEVEL 1 ONSITE TRAINING

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies and reagents
  • Setup and process assay calibrations and quality controls
  • Process patient samples
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument online help
BCS XP SYSTEM ONSITE OPERATOR TRAINING

Upon completion of this course, the participant will be able to:

  • Identify the main components of the BCS XP System.
  • Utilize the Navigation bar to utilize the software.
  • Prepare the analyzer to process samples.
  • Process routine samples.
  • View and interpret results.
  • Perform all required maintenance procedures.
  • Process and configure Quality Control.
  • Calibrate assays.
  • Identify and utilize auxiliary programs.
BN II SYSTEM ONSITE OPERATOR TRAINING

This course provides training on operation, sample and quality control processing, maintenance, calibration and troubleshooting for the BN™ II System.

Upon completion of this course, the participant will be able to:

  • Process and review calibrations for serum, plasma, urine, and CSF assays
  • Process quality control
  • Process patient samples including barcoded tubes and non-barcoded tubes
  • Edit patient sample requests
  • Perform daily, weekly, monthly and 6-month maintenance
  • Troubleshoot the BN™ II System
  • Start up and shut down the BN™ II System
  • Perform Data Folder Backup
  • Customize key software features
BN PROSPEC SYSTEM ONSITE OPERATOR TRAINING

This course provides training on operation, sample and quality control processing, maintenance, calibration and troubleshooting for the BN ProSpec® System.

Upon completion of this course, the participants will be able to:

  • Process and review calibrations for serum, plasma, urine, and CSF assays
  • Process quality control
  • Process patient samples including barcoded tubes and non-barcoded tubes
  • Edit patient sample requests
  • Perform daily, weekly, monthly and 6-month maintenance
  • Troubleshoot the BN ProSpec® system
  • Customize key software features
DIMENSION RXL MAX SYSTEM ONSITE OPERATOR TRAINING

This course is a comprehensive program designed for a new Dimension® user. The course includes component identification, software navigation, operation, maintaining, calibrating and troubleshooting the Dimension® RxL Max®.

Upon completion of this course, the participant will be able to:

  • Identify Hardware Components
  • Navigate Software
  • Perform Daily, Weekly, Monthly and as Needed Maintenance
  • Process samples and QC material
  • Interpret and report test results
  • Calibrate and interpret calibration results
DIMENSION VISTA SYSTEMS ONSITE OPERATOR TRAINING

This course is held at the customer site within 2 to 4 weeks of go-live for basic Dimension Vista® 1500 / 3000T / 500 / 1000T Intelligent Lab Systems users who will have the major responsibility for processing samples and maintaining the instrument. The course includes lecture and hands-on exercises emphasizing daily operation. Students are introduced to basic operation and maintenance.

Upon completion of this course, the participant will be able to:

  • Describe the features of the Dimension Vista System.
  • Navigate the instrument software to successfully process samples and quality control materials.
  • Process samples and quality control, evaluate results, and troubleshoot problem samples
  • Perform daily set up
  • Perform method calibrations and evaluate results for acceptance criteria.
  • Use onboard help and iGuide support to successfully perform procedures.
IMMULITE 2000 XPI SYSTEM ONSITE TRAINING

IMMULITE 2000 XPi Onsite Operator Training is a two day course designed to teach you the skills needed to operate and maintain the IMMULITE 2000 XPi System.

Upon completion of this course, the participant will be able to:

  • Identify System Components and their functions
  • Navigate the Home screen, Bead and Reagent screen and the Help Screen
  • Scan Reagent kit bar codes
  • Load bead packs and reagent wedges
  • Run adjusters
  • Run controls
  • Order and run patient samples
  • Discuss the Review Screen features
  • Schedule and initiate AutoStart
  • Enter control definitions
  • Create a QC panel
  • Validate Adjustments
  • Perform daily, weekly, monthly, and quarterly maintenance
  • Discuss common errors
  • Discuss allergy assays and run (optional objective: based on class needs)
SYSMEX CA-7000 SYSTEM ONSITE TRAINING

This course provides training on operation, sample and quality control processing, maintenance, assay calibrations and troubleshooting for the Sysemex® CA-7000 System®.

Upon completion of course, the participant will be able to:

  • Locate and identify CA-7000 hardware components
  • Locate and Identify areas of the Main Menu screen
  • Perform all required maintenance
  • Locate, identify and describe key areas of the Set Reagents screen
  • Load Reagents onto the CA-7000 analyzer
  • Locate, identify, and describe key areas of the Work List screen
  • Process samples and QC
  • Describe the CA-7000 sampling process
  • Locate, identify, and describe key areas of the Stored Data screen
  • Print and send Stored Data results
  • Perform a calibration
  • Identify areas of the Quality Control Menu screen
  • Identify coagulation curve components
  • Distinguish between normal and abnormal curves
  • Locate Reagent and QC information on IFU
  • Correctly reconstitute reagents and QC
  • Identify assay information on assay Application Sheets
  • Distinguish between normal and abnormal results
  • Trouble shoot results with Coagulation Curve Errors
  • Replace the Cap piercer probe
  • Navigate to the PEP site
SYSMEX CS-2500 SYSTEM ONSITE TRAINING

Upon completion of this course, the participant will be able to:

  • Identify major hardware and software components.
  • Perform all required maintenance tasks.
  • Load and manage reagents.
  • Process Quality Control.
  • Process samples and interpret results.
  • Calibrate assays.
  • Configure settings.
  • Troubleshoot hardware and results.
SYSMEX CS-5100 SYSTEM ONSITE TRAINING

Upon completion of this course, the participant will be able to:

  • Identify major hardware and software components.
  • Perform all required maintenance tasks.
  • Load and manage reagents.
  • Process Quality Control.
  • Process samples and interpret results.
  • Calibrate assays.
  • Configure settings.
  • Troubleshoot hardware and results.
V-TWIN SYSTEM ONSITE OPERATOR TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the V-Twin® System.

Upon completion of this course, the participant will be able to:

  • Identify components of the V-Twin® System.
  • Navigate the system software.
  • Order and run calibration, controls and samples.
  • Evaluate calibrations, controls, and sample results.
  • Define the EMIT® principle.
  • Perform data and system back up procedures.
  • Use the instrument’s Operator’s Manual.
  • Perform maintenance procedures.
  • Perform basic troubleshooting on the system.
VIVA-JR SYSTEM ONSITE OPERATOR TRAINING

This course provides training on operation, calibration, quality control, sample processing, maintenance and troubleshooting for the Viva-Jr® Analyzer.

Upon completion of this course, the participant will be able to:

  • Identify hardware components
  • Navigate the software
  • Use the system’s Operator’s Guide
  • Define the EMIT® principle
  • Request,measure and evaluate calibration, controls and samples
  • Perform maintenance procedures
  • Troubleshoot the Viva-Jr® Analyzer
  • Use the WinTOX data management system for order entry, result approval, and report creation
Virtual Courses
ADVIA 2120I HEMATOLOGY SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the ADVIA 120 / 2120 / 2120i Systems.

Upon completion of this course, the participant will be able to:

    • Locate system hardware components and reagents.
    • Navigate through software menus.
    • Navigate the Operator’s Guide.
    • Perform Starting each Shift.
    • Process QC and samples.
    • Manage sample and quality control results.
    • Describe how the system works.
    • Review scheduled maintenance.
    • Identify the methods used on the system.
ADVIA 2120I HEMATOLOGY SYSTEM VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the ADVIA 2120i Hematology System.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components and reagents
  • Navigate through software menus
  • Perform Starting each Shift
  • Prepare and perform Quality Control processing
  • Demonstrate how to import a new lot of QC
  • Perform sample processing
  • Describe how the system works
  • Perform and record scheduled maintenance
  • Identify the methods used on the system
  • Review the gains adjustment process using the Gains Wizard
  • Review the calibration process using the Calibration Wizard
  • Utilize the Operator’s Guide to locate sample / system flags
ADVIA CENTAUR CP SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

ADVIA Centaur CP Routine Operations Virtual Training is a one day course designed for new operators that need basic skills to operate and maintain the ADVIA Centaur CP System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. This training includes how to perform system calibrations, run quality control, run patient samples, as well as familiarization with the CP system Hardware and Software. The training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions.
  • Navigate the user interface.
  • Load/Unload supplies and reagents.
  • Set up and process assay Calibrations and Quality Control.
  • Process and manage patient samples.
  • Perform daily, weekly and monthly maintenance.
  • Utilize the instruments Operator’s Guide and Online Help.
ADVIA CENTAUR CP SYSTEM VIRTUAL TRAINING

ADVIA Centaur CP Virtual Training is a two day course designed for new key operators that need basic skills to operate and maintain the ADVIA Centaur CP System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. The training includes how to perform system calibrations, run quality control and add definitions, run patient samples, as well as familiarization with the CP system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help. Furthermore, this training includes diagnostic tools for troubleshooting and more in depth knowledge on operator system set up.

Upon completion of this course, the participant will be able to:

  • Identify system components and their functions
  • Navigate the user interface.
  • Load/unload supplies and reagents.
  • Setup and process assay calibrations and quality control.
  • Process patient samples.
  • Perform daily, weekly, and monthly maintenance.
  • Utilize the instrument Operator’s Guide and online help.
ADVIA CENTAUR XPT SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

ADVIA Centaur XPT Routine Operations Virtual Training is a one day course designed for new operators that need basic skills to operate and maintain the ADVIA Centaur XPT System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. The training includes how to perform system calibrations, run quality control, run patient samples, as well as familiarization with the XPT system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions.
  • Navigate the user interface.
  • Load/unload supplies and reagents.
  • Setup and process assay calibrations and quality control.
  • Process patient samples.
  • Discuss daily, weekly, and monthly maintenance.
  • Utilize the instrument Operator’s Guide and online help.

 

ADVIA CENTAUR XPT SYSTEM VIRTUAL TRAINING

ADVIA Centaur XPT System Virtual Training is a two day course designed for new key operators that need basic skills to operate and maintain the ADVIA Centaur XPT System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. This training includes how to perform system calibrations, run quality control and add definitions, run patient samples, as well as familiarization with the XPT system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help. Furthermore, this training includes diagnostic tools for troubleshooting and more in depth knowledge on operator system set up.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions.
  • Navigate the software.
  • Manage supplies and reagents.
  • Setup, process and manage quality controls.
  • Process and manage patient samples.
  • Setup, process and manage calibrations.
  • Utilize the Event Log to troubleshoot system errors.
  • Utilize the instrument Operator’s Guide and online help.
  • Utilize Siemens Document Library.
ATELLICA DATA MANAGER UPGRADE FOR CENTRALINK USERS VIRTUAL TRAINING

This course is a 2 hour virtual training session for customers. It will guide existing CentraLink users through the changes implemented by Atellica Data Manager.

At the end of the session, the participant will be able to:

  • Navigate the Atellica Data Manager software
  • Search for samples using the Sample Query Browser
  • Search for samples using Review and Edit
  • Recall the functions to manage Quality Control (QC) results
  • Identify new Quality Control features
  • Describe Counter enhancements
  • Describe Shortcut enhancements
  • Utilize the Watchdog dashboard

 

ATELLICA DATA MANAGER VIRTUAL TRAINING

This course is designed to train operators on the basic skills needed to operate, maintain, customize and troubleshoot the Atellica Data Manager application.

Upon completion of this course, the participant will be able to:

  • Describe icons found on the Home screen.
  • Explain the communication flow of Atellica Data Manager.
  • Define sample and result statuses.
  • Use the Sample Query Browser to search for samples.
  • Use functions found in the Sample Query Browser.
  • Use Review and Edit to search for results.
  • Use functions found in the Review and Edit screen.
  • Summarize how to Validate results to release to the LIS.
  • Define the use of the Unschedule function.
  • Define the information available in the Audit tab for a result record.
  • Use Order Entry to manually enter a work order.
  • Use the QC tab to review quality control results.
  • Define what a QC population is.
  • Summarize how to reset a QC severity.
  • Summarize how new QC lots are defined.
  • Demonstrate how to copy existing QC definitions to another instrument.
  • Demonstrate how to copy existing QC definitions to a new Lot number.
  • Generate QC reports.
  • Create panels that can be ordered manually.
  • Create new users.
  • Create custom counters.
  • Create shortcuts.
  • Use the Watchdog Dashboard to identify and resolve system alerts.

 

ATELLICA SAMPLE HANDLER WITH CH ANALYZER LEVEL 1 VIRTUAL TRAINING

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance, basic troubleshooting and Asa Software.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies, system fluids and reagents
  • Set-up and process assay calibration and quality controls and review results
  • Process Patient Samples
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument Online Help
  • Navigate and explain the Asa software (optional objective based on class needs)

 

ATELLICA SAMPLE HANDLER WITH IM ANALYZER GENERAL OPERATOR VIRTUAL TRAINING

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance, basic troubleshooting and Asa software.

Upon completion of this course, the participant will be able to:

  • Navigate the software
  • Manage supplies, system fluids and reagents
  • Setup and process assay calibrations and quality controls
  • Process patient samples
  • Perform daily and weekly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument Online Help
  • Navigate and explain the Asa software (optional objective based on class needs)
ATELLICA SAMPLE HANDLER WITH IM ANALYZER LEVEL 1 VIRTUAL TRAINING

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting and Asa software.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies, system fluids and reagents
  • Set-up and process assay calibration and quality controls
  • Process Patient Samples
  • Perform daily, weekly, and monthly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument Online Help
  • Navigate and explain the Asa software (optional objective based on class needs)
ATELLICA SOLUTION ASSAY TROUBLESHOOTING VIRTUAL TRAINING

This interactive virtual course is intended to provide advanced Assay Troubleshooting for operators that have completed either Atellica Solution Level 1 or General Operator Training. The participants should have several months of hands on experience with the instrument, as some advanced troubleshooting scenarios are discussed.

Upon completion of this course, the participant will be able to:

  • Describe Calibrations for IMT, CH, and IM Modules
  • Discuss Lot and Pack Calibration case studies
  • Identify corrective actions to resolve Calibration and QC issues
  • Review Calibration and QC case studies
ATELLICA SOLUTION CALIBRATION VIRTUAL TRAINING

The Atellica Solution Calibration Virtual Training is a two hour module designed to train operators on the basics of Atellica Solution System calibrations. This modules covers types of calibrations, how to create calibration orders, how to access calibration results. This module also includes tips and guidelines for successful calibrations using the Atellica FAQ document to work through calibration scenarios.

Upon completion of this course, the participant will be able to:

  • Identify the types of calibrations available on the Atellica Solution.
  • Recognize the steps to create calibration orders on the Atellica Solution.
  • Recall how to access calibration results on the system software.
ATELLICA SOLUTION DL-CH VIRTUAL TRAINING

This course includes basic operation of the Atellica DL and CH system.  Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies, system fluids and reagents
  • Setup and process assay calibrations and quality controls
  • Review Calibration and Quality Control results
  • Process patient samples
  • Perform daily, weekly and monthly maintenance
  • Utilize the Operator Event Log
  • Launch a Siemens Support Request

 

ATELLICA SOLUTION DL-IM VIRTUAL TRAINING

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions
  • Navigate the software
  • Manage supplies, system fluids and reagents
  • Setup and process assay calibrations and quality controls and review results
  • Process patient samples
  • Perform daily, weekly and monthly maintenance
  • Utilize the Operator Event Log
  • Launch a Siemens Support Request
  • Utilize the instrument Online Help
ATELLICA SOLUTION GENERAL OPERATOR VIRTUAL TRAINING

This course provides basic operation of the system. Through a balance of demonstrations and hands on exercises, the participant will become familiar with hardware, software, calibration, QC, sample processing, reagent management, maintenance, basic troubleshooting and Asa Software.

Upon completion of this course, the participant will be able to:

  • Identify system components and function
  • Navigate the software
  • Manage supplies and reagents
  • Process patient samples
  • Setup and process assay calibrations
  • Setup and process quality controls
  • Perform daily, weekly maintenance
  • Utilize the Operator Event Log
  • Utilize the instrument and online help
  • Navigate and explain the Asa software (optional objective based on class needs)

 

ATELLICA SOLUTION LEVEL 1 VIRTUAL TRAINING

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance, basic troubleshooting and Asa Software.

Upon completion of this course, the participant will be able to:

  • Identify the system components and their functions.
  • Navigate the software.
  • Manage supplies and reagents.
  • Setup and process assay calibrations and quality controls.
  • Process patient samples.
  • Perform daily, weekly, and monthly maintenance.
  • Utilize the Operator Event Log.
  • Utilize the instrument online help.
  • Navigate and explain the Asa software (optional objective based on class needs).
ATELLICA SOLUTION SOFTWARE UPDATE VIRTUAL TRAINING

Upon completion of this course, the participant will be able to:

  • Compare Basic facts for Atellica Calibrations
  • Differentiate between Calibration Types
  • Identify where to access the Atellica® Solution System Calibration FAQs
ATELLICA SOLUTION TROUBLESHOOTING RESOURCES VIRTUAL TRAINING

The Atellica Solution Troubleshooting Resources Virtual Training is a two hour module designed to show operators how to access the Atellica/Siemens resources used to guide the operator in identifying and troubleshooting Atellica Solution system errors. This training covers how to access and utilize the Operator Event Log, access the Online Help instructions for troubleshooting/maintenance activities. Furthermore, this module covers how to create a Service Support request call, how to access Siemens resources in PEPconnect and the Siemens Document Library and how to access the software upgrade release notes available to all customers following a system upgrade.

Upon completion of this course, the participant will be able to:

  • Utilize the Operator Event Log to investigate system errors
  • Access Online Help instructions for troubleshooting system errors
  • Discuss how to create a Service Support Request
  • Access PEPconnect and Siemens Document Library
  • Access Software Upgrade release notes
BN II SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the BN™ II System.

Upon completion of this course, the participant will be able to:

  • Identify system components
  • Perform system startup – daily maintenance
  • Navigate the system software
  • Enter Lot Data
  • Process calibration and controls
  • Evaluate calibrations and controls
  • Process and edit sample requests
  • Evaluate sample results
  • Perform weekly maintenance
BN PROSPEC SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the BN ProSpec® System.

Upon completion of this course, the participant will be able to:

  • Identify system components
  • Perform lot data download
  • Navigate the system software
  • Load reagents and controls
  • Perform daily preparation
  • Process controls
  • Process and edit sample requests
  • Process low volume samples
  • Evaluate sample results
  • Process calibration and controls
  • Evaluate calibration and controls results
  • Perform weekly maintenance
  • Perform monthly maintenance
BN PROSPEC SYSTEM VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the BN ProSpec System.

Upon completion of this course, the participant will be able to:

  • Identify system components
  • Perform lot data download
  • Navigate the system software
  • Perform daily preparation
  • Process and edit sample requests
  • Process low volume samples
  • Evaluate sample results
  • Process calibration and controls
  • Resolve basic troubleshooting errors and issues
  • Evaluate calibration and controls results
  • Perform weekly and monthly maintenance
  • Discuss yearly maintenance

 

DIMENSION SYSTEMS 10.4 SOFTWARE UPDATE VIRTUAL TRAINING

This course is for existing operators of the Dimension® EXL™ 200 and Dimension® EXL™ with LM. The course is virtually taught to present the new features and updates of software version 10.4. Operators who have experience with general software configuration are encouraged to attend.

Upon completion of this course, the participant will be able to:

  • Identify new quick link icons and describe their meaning
  • List the steps required to sign out of the software
  • List the steps required to shut down the instrument
  • Identify new quality control features
  • List the steps required to configure the Method Selection Pop-Up Window
  • Describe new security features
  • List the steps required to create, reset, and delete user accounts
  • Identify the varying states of the Dimension Remote Services icon
  • List the steps required to create a Service Support Request Ticket
DIMENSION SYSTEMS QC & CALIBRATION VIRTUAL TRAINING

This course is designed to teach advanced skills needed to setup, process and troubleshoot calibrations and QC using QCC PowerPak software, in addition to test report message interpretation on the Dimension Systems.

Upon completion of this course, the participant will be able to:

  • Set up QC alerts, status and ranges.
  • Set up QC products and panels.
  • Set up calibration alerts and auto-acceptance.
  • Define calibrator products.
  • Perform group calibrations and review calibrations.
  • Demonstrate troubleshooting quality control and calibrations.
  • Utilize software to manage crossover QC.
  • Identify reportable vs non-reportable test report messages.
DIMENSION SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the Dimension Systems.

Upon completion of this course, the participant will be able to:

  • Identify system components and software functions
  • Perform Daily Maintenance
  • Process Barcoded QC
  • Process sufficient and insufficient barcoded samples
  • Process samples in non-barcoded tubes and cups
  • Review Test Report Messages
  • Perform Group Calibrations
  • Review calibrations and verification results
  • Change Consumables
  • Perform Weekly and Monthly Maintenance
DIMENSION SYSTEMS VIRTUAL TRAINING

This course is designed to teach you the skills to operate and maintain the Dimension EXL 200 and EXL with LM Systems. The course requires access to a validated instrument for the performance of the hands-on activities.

Upon completion of this course, the participant will be able to:

  • Identify Hardware Components of the Dimension Systems
  • Navigate the software
  • Process QC and review QC results
  • Process Barcoded Samples
  • Process samples manually using Enter Data screen
  • Identify and interpret test report messages
  • Process calibration and review calibration results
  • Demonstrate daily, weekly and monthly maintenance
  • Perform system check Troubleshooting
DIMENSION VISTA SYSTEMS ADVANCED QC TROUBLESHOOTING VIRTUAL TRAINING

This course is designed to clarify QC misconceptions, review quality control & calibration software configurations and provide resolutions for common issues with QC on the Vista Systems. The case studies reinforce the QC and calibration troubleshooting skills that are presented.

Upon completion of this course, the participant will be able to:

  • Describe common misconceptions regarding quality control (QC) practice in clinical chemistry.
  • Determine if a QC result is out of range due to an instrument problem or the QC product.
  • Identify when to process urine electrolyte QC and to correctly perform an IMT Advanced Clean.
  • Configure QC products, QC ranges and calibration triggers in the Dimension Vista System Advanced software.
  • Schedule patient Lot to Lot Crossover testing.
  • Identify resources available for problem solving QC issues in the clinical chemistry laboratory.

 

DIMENSION VISTA SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to identify components, operate, calibrate and maintain the Dimension Vista Systems.

Upon completion of this course, the participant will be able to:

  • Identify hardware components and navigate the software screen
  • Perform Daily Setup and discuss Off-Peak Activities
  • Process Samples: barcoded and non-barcoded, sufficient and insufficient
  • Identify and interpret test repot messages
  • Order Quality Control and discuss QC alerts
  • Process Calibration and review results
  • Describe the functions of the IMT and Water Purification Modules
  • Practice performing the Weekly Maintenance
  • Discuss Basic troubleshooting steps of the Vista System

 

DIMENSION VISTA SYSTEMS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate, calibrate, configure, and maintain the Dimension Vista Systems.  A validated instrument must be available for hands on exercises.

  • Describe the features of the Dimension Vista System
  • Navigate the instrument software
  • Perform daily setup and optimize workflow
  • Process samples
  • Program, process and evaluate Calibration and QC
  • Perform weekly, monthly and other maintenance tasks
  • Demonstrate resolution of basic instrument errors

 

EPOC BLOOD ANALYSIS SYSTEM ADMINISTRATOR VIRTUAL TRAINING

This Virtual Training is designed for users responsible for configuring system settings for the epoc Host. This comprehensive course consolidates Super User and End User education content.  Participants will learn how to operate, perform quality assurance and perform as needed maintenance on the epoc system.

At the end of the session, the participant will be able to:

  • Use the epoc Host Quick Start Guide to connect to a Wi-Fi network
  • Use the epoc Host Quick Start Guide to configure Data Manager options
  • Choose Administrator options
  • Identify major components and functions of the epoc system
  • Use the epoc system to process a sample
  • Review Electronic Quality Control (EQC)
  • Use the Host to perform Thermal Quality Assurance
  • Use the epoc system to perform external quality control
  • Discuss as needed maintenance
  • Discuss troubleshooting the epoc system
EPOC BLOOD ANALYSIS SYSTEM END USER ROUTINE OPERATIONS VIRTUAL TRAINING

This Virtual Training is designed for users responsible for performing routine operations on the epoc system.

At the end of the session, the participant will be able to:

  • Identify major software functions of the epoc system
  • Use the Host to login to the epoc application
  • Use the Reader to insert a Test Card
  • Use the Host to enter test information
  • Use a syringe to inject a sample
  • Use a Care-Fill™ capillary tube to inject a sample
  • Review test results
  • Review Electronic Quality Control (EQC)
  • Discuss troubleshooting common result errors
  • Discuss troubleshooting common hardware errors
EPOC BLOOD ANALYSIS SYSTEM END USER VIRTUAL TRAINING

The epoc Blood Analysis System End User Virtual Training is designed for users responsible for performing routine operations on the epoc system.

At the end of the session, the participant will be able to:

  • Identify major software functions of the epoc system
  • Use the Host to login to the epoc application
  • Use the Reader to insert a Test Card
  • Use the Host to enter test information
  • Use a syringe to inject a sample
  • Use a Care-Fill™ capillary tube to inject a sample
  • Review test results
  • Review Electronic Quality Control (EQC)
  • Discuss troubleshooting common result errors
  • Discuss troubleshooting common hardware errors
EPOC BLOOD ANALYSIS SYSTEM SUPER USER VIRTUAL TRAINING

This Virtual Training is designed for users responsible for operating, performing quality assurance and performing as needed maintenance on the epoc system. This course consolidates the End User education content.

At the end of the session, the participant will be able to:

  • Identify major software functions of the epoc system
  • Use the Host to login to the epoc application
  • Use the Reader to insert a Test Card
  • Use the Host to enter test information
  • Use a syringe to inject a sample
  • Use a Care-Fill™ capillary tube to inject a sample
  • Review test results
  • Review Electronic Quality Control (EQC)
  • Use the Host to perform Thermal Quality Assurance
  • Review Thermal Quality Assurance
  • Use the epoc system to perform external quality control
  • Discuss decontaminating the epoc system
  • Discuss replacing the epoc Reader battery
  • Discuss troubleshooting common result and hardware errors
  • Discuss troubleshooting Quality Assurance
EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST ADMINISTRATOR VIRTUAL TRAINING

The epoc Blood Analysis System with NXS Host Administrator Virtual Training is designed for users who will be responsible for configuring system settings for the epoc NXS Host. In addition to configuring system settings, students will learn how to operate, perform quality assurance and as needed maintenance for the epoc system.

Upon completion of this course, the participant will be able to:

  • Use the epoc NXS Host to connect to a Wi-Fi network
  • Use the epoc NXS Host to configure Data Manager options
  • Choose Administrator options
  • Identify major components and functions of the epoc system
  • Use the epoc system to process a sample
  • Review Electronic Quality Control (EQC)
  • Use the Host to perform Thermal Quality Assurance
  • Use the epoc system to perform external quality control
  • Discuss as needed maintenance
  • Discuss troubleshooting the epoc system

 

EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST END USER ROUTINE OPERATIONS VIRTUAL TRAINING

The epoc Blood Analysis System with NXS Host End User Routine Operations Virtual Training is designed for users who will be responsible for performing routine operations on the epoc system.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components of the epoc system
  • Identify major software functions of the epoc system
  • Use the NXS Host to login to the epoc application
  • Use the Reader to insert a Test Card
  • Use the NXS Host to enter test information
  • Use a syringe to inject a sample
  • Use a Care-Fill™ capillary tube to inject a sample
  • Review test results
  • Review Electronic Quality Control (EQC)
  • Discuss troubleshooting common result errors
  • Discuss troubleshooting common hardware errors

 

EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST SUPER USER VIRTUAL TRAINING

The epoc Blood Analysis System with NXS Host Super User Virtual Training is designed for users who will be responsible for operating, performing quality assurance and as needed maintenance for the epoc system.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components of the epoc system
  • Identify major software functions of the epoc system
  • Use the NXS Host to login to the epoc application
  • Use the Reader to insert a Test Card
  • Use the NXS Host to enter test information
  • Use a syringe to inject a sample
  • Use a Care-Fill™ capillary tube to inject a sample
  • Review test results
  • Review Electronic Quality Control (EQC)
  • Use the NXS Host to perform Thermal Quality Assurance
  • Review Thermal Quality Assurance
  • Use the epoc system to perform external quality control
  • Discuss decontaminating the epoc system
  • Discuss replacing the epoc Reader battery
  • Discuss troubleshooting common result and hardware errors
  • Discuss troubleshooting Quality Assurance

 

 

IMMULITE 2000 XPI SYSTEM VIRTUAL TRAINING

IMMULITE 2000 XPi Virtual Operator Training is a two day course designed to teach you the skills needed to operate and maintain the IMMULITE 2000 XPi System.

Upon completion of this course, the participant will be able to:

  • Identify System Components and their functions
  • Navigate the Home screen, Bead and Reagent screen and the Help Screen
  • Scan Reagent kit bar codes
  • Load bead packs and reagent wedges
  • Run adjustors
  • Run controls
  • Order and run patient samples
  • Discuss the Review Screen features
  • Schedule and initiate AutoStart
  • Enter control definitions
  • Create a QC panel
  • Validate Adjustments
  • Perform daily, weekly, monthly and quarterly maintenance
  • Discuss common errors
  • Discuss allergy assays and run (optional objective, based on need)

 

 

POCCELERATOR DATA MANAGEMENT SYSTEM BASIC USER VIRTUAL TRAINING

This 4-hour instructor-led virtual training covers the fundamental functions and operations of the POCcelerator Data Management System. Users will have the opportunity to learn about the software in a virtual environment with hands on guidance.

At the end of the session, the participant will be able to:

  • List the steps to log on and off the software
  • Describe and navigate POCcelerator menu bar and screens
  • Search for result records in the Result Monitor
  • Transfer erroneous patient results manually to the LIS
  • Analyze QC results on the QC chart screen
  • Add QC Lab comment
  • Review QC results via the status Bar
  • Review QC results via the Incomplete QC Data Screen
  • Correct Errors via the QC Result Validation Window and the Error Log
  • Navigate the Process Monitor Screen
  • Describe and navigate the EQA Monitor screen
  • Describe the process of adding a new user
POCCELERATOR DATA MANAGEMENT SYSTEM SUPER USER VIRTUAL TRAINING

This 4-hour instructor-led virtual training explores advanced functions of POCcelerator Data Management System.  It is recommended that users attend the POCcelerator Data Management System Basic User Virtual Training prior to this session.

At the end of the session, the participant will be able to:

  • Summarize how to review and resolve patient result status
  • Correct errors via the error log and patient record validation window
  • Enter a QC lot, target value and limits
  • Enter QC Lot assignments
  • View and confirm device errors
  • View and confirm monitor frequency errors
  • View error reports
  • Enter EQA measurement comments
  • Define distribution comments
  • Enter reagent data and reagent assignments
  • Add a new user
  • Assign model authorizations
  • Add a device
SYSMEX CA-600 SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING

This is a basic operator course designed to teach the skills necessary to operate and maintain the Sysmex CA-600 system.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components of the CA-600
  • Identify major software functions of the CA-600
  • Demonstrate performing daily maintenance
  • Discuss reagent handling
  • Demonstrate processing quality control
  • Demonstrate processing samples
  • Discuss coagulation curve errors
  • Demonstrate performing calibration
  • Discuss weekly, monthly, quarterly, and as needed maintenance
  • Demonstrate performing an LED calibration
SYSMEX CS SYSTEMS LOT ROLLOVER VIRTUAL TRAINING

Previous attendance in a Sysmex CS System training class is recommended. This course provides information for performing a lot change on the Sysmex CS Systems. The workbook has the step-by-step procedure for performing the lot rollover for PT and aPTT assays.

Upon completion of this course, the participant will be able to:

  • Explain Why, When, and How to perform a Lot Rollover
  • Practice setting up the software for Lot Rollover
  • Review how to perform a method correlation
  • List the steps to go live with new reagent and QC lots
SYSMEX CS-2500 SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the Sysmex CS-2500 System.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components
  • Navigate the software
  • Prepare and load reagents and QC
  • Process QC and Samples
  • Perform a calibration
  • Perform daily, weekly, and monthly maintenance
  • Identify information on package inserts and application sheets
  • Identify key areas of a normal reaction curve
  • Locate information to resolve abnormal results
SYSMEX CS-2500 SYSTEM VIRTUAL TRAINING

This virtual training is designed for new users of the Sysmex CS-2500 System analyzer. Participants will learn the basic operations of the instrument such as Maintenance, Reagent management, calibration and Result information.

Upon completion of this course, the participant will be able to:

  • Navigate the main software screens
  • Perform daily maintenance tasks
  • Identify QC that is out of range
  • Perform QC processing
  • Perform Sample processing
  • Locate Result information on the Joblist
  • Identify corrective actions for Analysis result errors
  • Perform a calibration
  • Review weekly, monthly and as needed maintenance tasks

 

SYSMEX CS-5100 SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the Sysmex CS-5100 System.

Upon completion of this course, the participant will be able to:

  • Identify major hardware components
  • Navigate the software
  • Prepare and load reagents and QC
  • Process QC and Samples
  • Perform a calibration
  • Perform daily, weekly, and monthly maintenance
  • Identify information on package inserts and application sheets
  • Identify key areas of a normal reaction curve
  • Locate information to resolve abnormal results
SYSMEX CS-5100 SYSTEM VIRTUAL TRAINING

This virtual training is designed for new users of the Sysmex CS-5100 System analyzer. Participants will learn the basic operations of the instrument such as maintenance, reagent management, sample and QC processing, calibration and result information. Participants will receive training materials for the class.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components
  • Navigate the main software screens
  • Perform daily maintenance tasks
  • Demonstrate loading reagents on the system
  • Perform QC processing
  • Perform sample processing
  • Perform calibration
  • Identify corrective actions for analysis result errors
  • Review weekly, monthly, and as needed maintenance tasks

 

UNIPOC DATA MANAGEMENT SYSTEM V1.4 AND V1.5 VIRTUAL TRAINING

Provides a general overview of UniPOC™ v 1.4 and v1.5 functionality, navigation, and general customization options available for monitoring Patient, Quality Control, Operator, and Device data. All Menu options are discussed.

At the end of the session, the participant will be able to:

  • Navigate the application software
  • Define the Parent-Child relationship of the System Tree
  • Describe how to Setup reagents
  • List the steps required to certify operators
  • Explain use of the Dashboard to monitor Notifications and Alerts
  • Describe what information is available in the All Results Menu
  • Explain how to run a Report
  • Define the options and permissions that can be applied to User accounts
V-TWIN SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the V-Twin® System.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components & navigate the system software
  • Perform daily startup tasks
  • Request and process controls
  • Evaluate control results
  • Request and process calibrations and controls
  • Evaluate calibration and control results
  • Describe the QC screen
  • Request and process samples
  • Load additional samples as the system is processing
  • Evaluate sample results
  • Unload completed samples
  • Review the needle rinse procedure
  • Review exit and restart the system
  • Review clean the treated water and waste containers
  • Perform exit and shutdown the system
  • Review replacing the drying block
  • Review replacing the mixer belts and water filter
  • Review the clean system procedure
  • Review replacing the cuvette rotor
  • Review filling the cooling fluid sight glass & cleaning condensation in the reagent rotor compartment
  • Perform a data and a restore point system backup
V-TWIN SYSTEM VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the V-Twin® System.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components
  • Navigate the system software
  • Perform daily startup
  • Request and process calibrations and controls
  • Evaluate calibration and control results
  • Request, process and evaluate samples
  • Review Weekly Maintenance
  • Review Monthly Maintenance
  • Perform Quarterly Maintenance
  • Review / Perform Semi-annual Maintenance
  • Perform as Needed Maintenance
  • Perform a Restore Point and Data Backup
VIVA-E SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the Viva-E® System.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components & navigate the system software
  • Perform daily startup tasks
  • Request and process controls
  • Evaluate control results
  • Request and process calibrations and controls
  • Evaluate calibration and control results
  • Describe the QC screen
  • Request and process samples
  • Load additional samples as the system is processing
  • Evaluate sample results
  • Unload completed samples
  • Review the needle rinse procedure
  • Review exit and restart the system
  • Review clean the treated water and waste containers
  • Perform exit and shutdown the system
  • Review replacing the drying block
  • Review replacing the mixer belts and water filter
  • Review the clean system procedure
  • Review replacing the cuvette rotor
  • Perform a data and a restore point system backup

 

VIVA-E SYSTEM VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the Viva-E® System.

Upon completion of this course, the participant will be able to:

  • Identify system hardware components
  • Navigate the system software
  • Perform daily startup
  • Request and process calibrations and controls
  • Evaluate calibration and control results
  • Request, process and evaluate samples
  • Review Weekly Maintenance
  • Review Monthly Maintenance
  • Perform Quarterly Maintenance
  • Review / Perform Semi-annual Maintenance
  • Perform as Needed Maintenance
  • Perform a Restore Point and Data Backup
VIVA-PROE SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING

This course is designed to teach you the skills needed to operate and maintain the Viva-ProE System.

Upon completion of this course, the participant will be able to:

  • Identify components of the Viva-ProE System
  • Navigate the system software
  • Request and process calibration, controls and samples
  • Evaluate calibrations, controls, and sample results
  • Perform data and system back up procedures
  • Use the instrument’s Operator’s Manual
  • Perform and review maintenance procedures
  • Perform basic troubleshooting on the system
VIVA-PROE SYSTEM VIRTUAL TRAINING

This course is designed to enhance the skills needed to operate and properly maintain the Viva-ProE System.

  • Identify hardware components.
  • Describe the function of the software icons.
  • Navigate the system software.
  • Use the system’s Operator’s Guide.
  • Perform weekly, quarterly and as-needed maintenance.
  • Review monthly and semi-annual maintenance.
  • Request and process calibrations, controls and samples.
  • Evaluate calibrations, controls and sample results.
  • Identify and resolve basic system errors.
  • Perform system back up procedures.
  • Perform entering new lot numbers for calibrations and controls.
  • Operate the Viva-ProE System

 

Course Materials

Course Materials

epoc Host Identification
Please review the epoc Host Identification document to confirm you are registered in the correct class.
ADVIA Centaur XPT System Virtual Training Workbook
T03013.012 ADVIA Centaur XPT System Virtual Training Workbook.pdf
ADVIA Centaur CP System Virtual Training Workbook
T03002.039 ADVIA Centaur CP System Virtual Training Workbook.pdf
Atellica Solution System Train the Trainer Answer Key Workbook
T18001.006A Atellica Solution System Train the Trainer Answer Key Workbook
Atellica Solution DL-IM Virtual Training Workbook
T18001.028 Atellica Solution DL-IM Virtual Training Workbook.pdf
Atellica Sample Handler with CH Analyzer Level 1 Virtual Training Workbook
T18001.029_Atellica Sample Handler with CH Analyzer Level 1 Virtual Training Workbook.pdf
Atellica Sample Handler with IM Analyzer Level 1 Onsite Training Workbook
T18001.019 Atellica Sample Handler with IM Analyzer Level 1 Onsite Training Workbook_2.pdf
Atellica Sample Handler with IM Analyzer General Operator Onsite Training Workbook
T18001.020 Atellica Sample Handler with IM Analyzer General Operator Onsite Training Workbook.pdf
Atellica Solution System Train the Trainer Workbook
T18001.006 Atellica Solution System Train the Trainer Workbook - Effective Date: 12/23/19
Atellica Solution General Onsite Training Workbook
T18001.003 Atellica Solution General Onsite Training Workbook_eff date 10-9-20
Atellica Solution Level 1 Onsite Training Worbook
T18001.018 Atellica Solution Level 1 Onsite Training Worbook_eff date 10-9-20
Atellica SH with IM L1 Onsite Workbook
T18001.019 Atellica SH with IM L1 Onsite Workbook_eff date 10-9-20
Atellica SH with CH Level 1 Virtual Training Workbook
T18001.029 Atellica SH with CH Level 1 Virtual Training Workbook_eff date 10-9-20
Atellica SH with IM General Op Onsite Workbook
T18001.020 Atellica SH with IM General Op Onsite Workbook_eff date 10-9-20
Atellica Solution Training Guide
T18001.030 Atellica Solution Training Guide_eff date 10-9-20
Atellica Sample Handler with IM Analyzer Training Guide
T18001.031 Atellica Sample Handler with IM Analyzer Training Guide eff date 10-9-20
Atellica Sample Handler with CH Analyzer Training Guide
T18001.032 Atellica Sample Handler with CH Analyzer Training Guide_eff date 10-9-20
IMMULITE 2000 XPi System Onsite Training workbook
T03010.003 IMMULITE 2000 XPi System Onsite Training workbook_eff date 8.17.20.pdf
Launching Adobe Connect
Virtual Classroom Job Aid
Launching Webex
Virtual Classroom Job Aid
ADVIA Centaur XPT PEP to Go
ADVIA Centaur XPT PEP to Go.pdf
Atellica Data Manager PEP to Go
HOOD05162003011694 Atellica Data Manager PEP to Go.pdf
Atellica Data Manager System Virtual Training Workbook
T19001.006 Atellica Data Manager System Virtual Training Workbook.pdf
Atellica Data Manager Upgrade for CentraLink Users Training Workbook
T19001.005 Atellica Data Manager Upgrade for CentraLink Users Training Workbook.pdf
Atellica Sample Handler with CH Analyzer Training Guide
Atellica Sample Handler with CH Analyzer Training Guide T18001.032.pdf
Atellica Sample Handler with IM Analyzer Training Guide
Atellica Sample Handler with IM Analyzer Training Guide T18001.31.pdf
Atellica Solution Calibration Virtual Training
T18001.014 Atellica Solution Calibration Virtual Training.pdf
Atellica Solution DL-IM Analyzer Training Guide
Atellica Solution DL-IM Analyzer Training Guide T18001.033.pdf
Atellica Solution Training Guide
Atellica Solution Training Guide T18001.030.pdf
Atellica Solution Troubleshooting Resources Virtual Training
T18001.027 Atellica Solution Troubleshooting Resources Virtual Training.pdf
Atellica Solution System Calibration FAQs
Atellica Solution System Calibration FAQs.pdf
Atellica IM Assay Chart
Atellica IM Assay Chart (1).pdf
POCcelerator Data Management System Basic User Virtual Training Workbook
T21001.003 POCcelerator™ Data Management System Basic User Virtual Training Workbook.pdf
POCcelerator PEP to Go
HOOD05162002862421 POCcelerator PEP to Go.pdf
UniPOC PEP to Go
HOOD05162003049935 UniPOC PEP to Go.pdf
epoc Host2 Quick Start Guide
epoc_Host2_Quick_Start_Guide.pdf
epoc Blood Analysis System Administrator Guide
Updated: T20001.002 epoc Blood Analysis System Administrator Guide-v9.pdf T20001.002 epoc Blood Analysis System Administrator Guide-v7-033120.pdf
epoc Blood Analysis System Resource Guide
Updated: T20001.001 epoc Blood Analysis System Resource Guide-v9.pdf T20001.001 epoc Blood Analysis System Resource Guide-v7-033120.pdf
epoc Blood Analysis System Administrator Training Competency Checklist
T20001.003_epoc Blood Analysis System Administrator Training Competency Checklist-v1-032320.pdf
epoc Blood Analysis System Super User Training Competency Checklist
T20001.004_epoc Blood Analysis System Super User Training Competency Checklist-v1-032320.pdf
epoc Blood Analysis System End User Training Competency Checklist
T20001.005_epoc Blood Analysis System End User Training Competency Checklist-v1-032320.pdf
Course Pre-Training (provided by PEPconnect)

Course Pre-Training (provided by PEPconnect)

PEPconnect (Personalized Education Plan) is designed to increase staff competency, efficiency and productivity for the overall healthcare environment. By logging into or registering for a PEPconnect account, you will be provided continuous access to all certificates in your personalized transcript.

Pre-Training links will open in a new window or tab and will redirect you to the PEPconnect website.


ADVIA 120 / 2120 / 2120I SYSTEMS ADVANCED OPERATOR TRAINING
ADVIA 120 / 2120 / 2120I SYSTEMS ONSITE OPERATOR TRAINING
ADVIA 120 / 2120 / 2120I SYSTEMS OPERATOR TRAINING
ADVIA 1800 / 2400 SYSTEMS ADVANCED OPERATOR TRAINING

No Pre-Training Options for this Course.

ADVIA 1800 / 2400 SYSTEMS OPERATOR TRAINING
ADVIA 2120I HEMATOLOGY SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
ADVIA 2120I HEMATOLOGY SYSTEM VIRTUAL TRAINING
ADVIA CENTAUR / CENTAUR XP SYSTEMS ADVANCED OPERATOR TRAINING

No Pre-Training Options for this Course.

ADVIA CENTAUR CP SYSTEM OPERATOR TRAINING
ADVIA CENTAUR CP SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
ADVIA CENTAUR CP SYSTEM VIRTUAL TRAINING
ADVIA CENTAUR XP / CENTAUR XPT SYSTEMS ADVANCED OPERATOR TRAINING

No Pre-Training Options for this Course.

ADVIA CENTAUR XP SYSTEM OPERATOR TRAINING
ADVIA CENTAUR XP SYSTEM ROUTINE OPERATIONS ONSITE TRAINING

No Pre-Training Options for this Course.

ADVIA CENTAUR XPT SYSTEM OPERATOR TRAINING
ADVIA CENTAUR XPT SYSTEM ROUTINE OPERATIONS ONSITE TRAINING
ADVIA CENTAUR XPT SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
ADVIA CENTAUR XPT SYSTEM UPDATE OPERATOR TRAINING
ADVIA CENTAUR XPT SYSTEM VIRTUAL TRAINING
ADVIA CHEMISTRY XPT SYSTEM OPERATOR TRAINING
ADVIA CHEMISTRY XPT SYSTEM ROUTINE OPERATIONS ONSITE OPERATOR TRAINING
ATELLICA DATA MANAGER OPERATOR TRAINING
Customer Training
For Instruments:
  • Atellica CH 930
  • Atellica IM 1300
  • Atellica IM 1600
ATELLICA DATA MANAGER ROUTINE OPERATIONS OPERATOR TRAINING

No Pre-Training Options for this Course.

ATELLICA DATA MANAGER UPGRADE FOR CENTRALINK USERS VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA DATA MANAGER VIRTUAL TRAINING
ATELLICA SAMPLE HANDLER WITH CH ANALYZER LEVEL 1 VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SAMPLE HANDLER WITH IM ANALYZER GENERAL OPERATOR VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SAMPLE HANDLER WITH IM ANALYZER LEVEL 1 VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SAMPLE HANDLER WITH IM ANALYZER LEVEL 2 OPERATOR TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION ASSAY TROUBLESHOOTING OPERATOR TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION ASSAY TROUBLESHOOTING VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION CALIBRATION VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION DL-CH ONSITE TRAINING
ATELLICA SOLUTION DL-CH VIRTUAL TRAINING
ATELLICA SOLUTION DL-IM OPERATOR TRAINING
ATELLICA SOLUTION DL-IM VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION GENERAL OPERATOR VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION HARDWARE AND SOFTWARE TROUBLESHOOTING OPERATOR TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION KEY OPERATOR TRAINING
ATELLICA SOLUTION LEVEL 1 ONSITE TRAINING
ATELLICA SOLUTION LEVEL 1 OPERATOR TRAINING
ATELLICA SOLUTION LEVEL 1 VIRTUAL TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION LEVEL 2 OPERATOR TRAINING

No Pre-Training Options for this Course.

ATELLICA SOLUTION SOFTWARE UPDATE VIRTUAL TRAINING
ATELLICA SOLUTION TROUBLESHOOTING RESOURCES VIRTUAL TRAINING

No Pre-Training Options for this Course.

BCS XP SYSTEM ONSITE OPERATOR TRAINING
BCS XP SYSTEM OPERATOR TRAINING
BN II SYSTEM ONSITE OPERATOR TRAINING
BN II SYSTEM OPERATOR TRAINING
BN II SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
BN PROSPEC SYSTEM ONSITE OPERATOR TRAINING

No Pre-Training Options for this Course.

BN PROSPEC SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
BN PROSPEC SYSTEM VIRTUAL TRAINING
CENTRALINK DATA MANAGEMENT SYSTEM OPERATOR TRAINING
CENTRALINK DATA MANAGEMENT SYSTEM ROUTINE OPERATIONS OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION RXL MAX SYSTEM ONSITE OPERATOR TRAINING
DIMENSION SYSTEMS 10.4 SOFTWARE UPDATE VIRTUAL TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS ADVANCED HARDWARE DIAGNOSTICS & TROUBLESHOOTING OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS ADVANCED OPERATOR TRAINING
DIMENSION SYSTEMS ADVANCED TECHNOLOGY & MAINTENANCE OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS ADVANCED TROUBLESHOOTING SCENARIOS OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS OPERATOR TRAINING
DIMENSION SYSTEMS QC & CALIBRATION VIRTUAL TRAINING
DIMENSION SYSTEMS QC, CALIBRATION & TEST REPORT MESSAGES OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS ROUTINE OPERATIONS OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING
DIMENSION SYSTEMS VIRTUAL TRAINING
DIMENSION VISTA SYSTEMS ADVANCED DIAGNOSTICS & TROUBLESHOOTING OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION VISTA SYSTEMS ADVANCED OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION VISTA SYSTEMS ADVANCED QC TROUBLESHOOTING OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION VISTA SYSTEMS ADVANCED QC TROUBLESHOOTING VIRTUAL TRAINING

No Pre-Training Options for this Course.

DIMENSION VISTA SYSTEMS ONSITE OPERATOR TRAINING

No Pre-Training Options for this Course.

DIMENSION VISTA SYSTEMS OPERATOR TRAINING
DIMENSION VISTA SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING
DIMENSION VISTA SYSTEMS VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM ADMINISTRATOR VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM END USER ROUTINE OPERATIONS VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM END USER VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM SUPER USER VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST ADMINISTRATOR VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST END USER ROUTINE OPERATIONS VIRTUAL TRAINING
EPOC BLOOD ANALYSIS SYSTEM WITH NXS HOST SUPER USER VIRTUAL TRAINING
IMMULITE 2000 XPI SYSTEM ONSITE TRAINING
IMMULITE 2000 XPI SYSTEM OPERATOR TRAINING
IMMULITE 2000 XPI SYSTEM VIRTUAL TRAINING
POCCELERATOR DATA MANAGEMENT SYSTEM BASIC USER VIRTUAL TRAINING
POCCELERATOR DATA MANAGEMENT SYSTEM SUPER USER VIRTUAL TRAINING

No Pre-Training Options for this Course.

SYSMEX CA-600 SYSTEMS ROUTINE OPERATIONS VIRTUAL TRAINING
SYSMEX CA-7000 SYSTEM ONSITE TRAINING
SYSMEX CS SYSTEMS ADVANCED LOT ROLLOVER OPERATOR TRAINING

No Pre-Training Options for this Course.

SYSMEX CS SYSTEMS LOT ROLLOVER VIRTUAL TRAINING

No Pre-Training Options for this Course.

SYSMEX CS-2500 SYSTEM ONSITE TRAINING
SYSMEX CS-2500 SYSTEM OPERATOR TRAINING
SYSMEX CS-2500 SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
SYSMEX CS-2500 SYSTEM VIRTUAL TRAINING
SYSMEX CS-5100 SYSTEM ONSITE TRAINING
SYSMEX CS-5100 SYSTEM OPERATOR TRAINING
SYSMEX CS-5100 SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
SYSMEX CS-5100 SYSTEM VIRTUAL TRAINING
UNIPOC DATA MANAGEMENT SYSTEM V1.4 AND V1.5 VIRTUAL TRAINING

No Pre-Training Options for this Course.

V-TWIN SYSTEM ONSITE OPERATOR TRAINING

No Pre-Training Options for this Course.

V-TWIN SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
V-TWIN SYSTEM VIRTUAL TRAINING
VIVA-E / V-TWIN SYSTEMS OPERATOR TRAINING
Customer Training
For Instrument:
  • VIVA E
For Instrument:
  • VIVA Twin
VIVA-E SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
VIVA-E SYSTEM VIRTUAL TRAINING
VIVA-JR SYSTEM ONSITE OPERATOR TRAINING
VIVA-PROE SYSTEM OPERATOR TRAINING
VIVA-PROE SYSTEM ROUTINE OPERATIONS VIRTUAL TRAINING
VIVA-PROE SYSTEM VIRTUAL TRAINING

No Pre-Training Options for this Course.

Training Center Documents

Training Center Documents

Glasgow, DE - Classroom Customer Training Experience
Information on the Customer Experience at the Glasgow, DE training facility.
Local Area Training Course Offerings
Local Area Training is a localized mobile classroom training that creates a powerful experience offering the laboratorian a comprehensive range of training courses. View course offerings.
Tarrytown, NY - Classroom Customer Training Experience
Information on the Customer Experience at the Tarrytown, NY training facility.