Classroom Training
Event Schedule
The course was created to emphasize the skills needed to navigate the CentraLink™ software, search and locate samples. Students will understand why samples are being held in the CentraLink™ software, configure Quality Control, and reset method severities. Lastly, students will be able to practices troubleshooting communication issues within the server.
Upon completion of this course, the individual will be able to:
- Navigate the CentraLink software and the icons
- Identify the CentraLink hardware
- Search for samples and understand how to use the Sample Query to locate samples in CentraLink
- Understand why samples are held in Review and Edit and what Method Severities means to CentraLink
- Navigate the Quality Control software and icons, set targets and deviations, reset method severities, print QC graphs, and configure patient moving averages
- How to troubleshoot problems with the server, proper startup and shutdown of the server, LIS downtime procedure, and communication status dashboard
Course Schedule
Location: Tarrytown, NY
This course provides training on operation, sample and quality control processing, maintenance, calibration, and troubleshooting for the Viva-ProE Analyzer.
Upon completion of this course, the participant will be able to:
- Identify hardware components
- Navigate the software
- Use the system's Operator's Guide
- Define the EMIT® principle
- Request, measure and evaluate calibration, controls and samples
- Perform maintenance procedures
- Identify and resolve system errors
- Troubleshoot the Viva-ProE Systems
- Use the WinTOX data management system for order entry, result approval, and report creation
Course Schedule
Location: Newark, DE
This course provides basic operation maintenance and troubleshooting of the ADVIA 120/2120/2120i Hematology System.
Upon completion of this course, the participant will be able to:
- Locate system hardware components and reagents
- Navigate through software menus
- Use of the onboard Operator's Guide
- Perform Starting of Shift
- Sample processing
- Managing sample and quality control results
- Describe how the system works
- Define, perform and document maintenance
- Identify the methods used on the system
- Review the calibration process using the Calibration Wizard
- Troubleshoot sample / system flags
- MultiSpecies -
- Create a User Defined Species
- Configure Test Dictionary
- Configure the Autosampler Profile
- Identify the steps to use Playback
- Print Workload Log
Course Schedule
Location: Newark, DE
This course is to teach basic operation of the Sysmex CS-2500 system. This course will cover a system overview, all maintenance, sample processing, QC processing, calibration, and abnormal results troubleshooting.
Upon completion of this course, the participant will be able to:
- Identify major hardware components
- Perform the steps to start up the system
- Navigate Software Toolbar shortcut buttons
- Prepare reagents and QC for sample processing.
- Perform Daily Maintenance. Create a user defined maintenance
- Describe the on-board stability for reagents
- Load Reagents on reagent table and diluent table
- Load QC using SLD mini cup and C rack
- Identify different Reagent Messages on Reagents screen
- Identify main areas of Reagent screen
- Process QC. Locate QC results and Print
- Process samples in normal mode using a Host computer
- Process samples manually
- Identify Sample Volume errors
- Perform Printing and Exporting of Joblist results
- Identify key areas of the Joblist screen
- Identify key areas of a normal reaction curve.
- Perform calibration. Identify information on Package Inserts and Application sheets.
- Troubleshoot analysis errors.
- Perform Weekly, Monthly Maintenance.
- Replace the Halogen lamp.
- Perform a data backup of the system.
- Troubleshoot hardware errors and log a corrective action.
Course Schedule
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
This is the basic operation class for customers. For the Sysmex CS-5100 System.
Upon completion of this course, the participant will be able to:
- Operate the analyzer
- Perform all maintenance procedures
- Manage reagents
- Respond to Analysis Result Errors and instrument errors
Course Schedule
Location: Newark, DE
Location: Newark, DE
This course builds on basic operation of the ADVIA Centaur analyzer to develop problem-solving skills and use of advanced software features. This course provides a forum for discussion on issues brought in by the Customer.
Upon completion of this course, the participants will be able to:
- Utilize the Event Log and Diagnostics Tools for system troubleshooting
- Identify and resolve common hardware issues
- Replace primary reagent and aspirate probes
- Identify and resolve cuvette and tip jams
- Identify and resolve Ancillary Queue jam
- Describe how to perform Daily, Weekly, Monthly and As Needed maintenance
- Export QC data and Archive results
- Perform Data Backup
- Review Online Help
- Perform System Reboot
Course Schedule
Location: Tarrytown, NY
This course is for Basic EXL 200 / EXL LM or Xpand with QCC PowerPak users. The course includes lecture and hands-on exercises emphasizing daily operation. Students are introduced to basic operation, maintenance and instrument troubleshooting.
Upon completion of this course, the participant will be able to:
- Identify Hardware Components
- Navigate Software
- Perform Daily, Weekly, Monthly and as Needed Maintenance
- Process samples and QC material
- Interpret and report test results
- Calibrate and interpret calibration results
- Perform Basic Troubleshooting
Course Schedule
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE
This course is a comprehensive program designed for the experienced user. The course was designed to teach advanced skills needed to maintain and troubleshoot the Dimension Vista® System.
Upon completion of this course, the participant will be able to:
- Identify external and internal components of the Dimension Vista® System
- Describe Probe Test and resolve failing Probe Test
- Utilize available resources to resolve process errors (Troubleshooting FAQ, iGuide)
- Describe V-LYTE® IMT System components and flow of fluids
- Maintain the Water Purification System/Millipore (WPM)
- Perform all required maintenance on the Dimension Vista® System
- Explain and demonstrate the Diagnostics software
Course Schedule
Location: Newark, DE
Location: Newark, DE
Location: Newark, DE