Virtual Training

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

• Navigate the software
• Manage supplies, system fluids and reagents
• Setup and process assay calibrations and quality controls
• Process patient samples
• Perform daily and weekly maintenance
• Utilize the Operator Event Log
• Utilize the instrument Online Help

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

• Identify the system components and their functions
• Navigate the software
• Manage supplies, system fluids and reagents
• Set-up and process assay calibration and quality controls
• Process Patient Samples
• Perform daily, weekly, and monthly maintenance
• Utilize the Operator Event Log
• Utilize the instrument Online Help

This interactive virtual course is intended to provide advanced Assay Troubleshooting for operators that have completed either Atellica Solution Level 1 or General Operator Training. The participants should have several months of hands on experience with the instrument, as some advanced troubleshooting scenarios are discussed.

Upon completion of this course, the participant will be able to:

• Describe Calibrations for IMT, CH, and IM Modules
• Discuss Lot and Pack Calibration case studies
• Identify corrective actions to resolve Calibration and QC issues
• Review Calibration and QC case studies

The Atellica Solution Calibration Virtual Training is a two hour module designed to train operators on the basics of Atellica Solution System calibrations. This modules covers types of calibrations, how to create calibration orders, how to access calibration results. This module also includes tips and guidelines for successful calibrations using the Atellica FAQ document to work through calibration scenarios.

Upon completion of this course, the participant will be able to:

• Identify the types of calibrations available on the Atellica Solution.
• Recognize the steps to create calibration orders on the Atellica Solution.
• Recall how to access calibration results on the system software.

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

• Identify the system components and their functions
• Navigate the software
• Manage supplies, system fluids and reagents
• Setup and process assay calibrations and quality controls and review results
• Process patient samples
• Perform daily, weekly and monthly maintenance
• Utilize the Operator Event Log
• Launch a Siemens Support Request
• Utilize the instrument Online Help

This course provides basic operation of the system. Through a balance of demonstrations and hands on exercises, the participant will become familiar with hardware, software, calibration, QC, sample processing, reagent management, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

• Identify the system components and their functions.
• Navigate the software.
• Manage supplies and reagents.
• Setup and process assay calibrations and quality controls.
• Process patient samples.
• Perform daily and weekly maintenance.
• Utilize the Operator Event Log.
• Utilize the instrument online help.

This course includes basic operation of the system. Through a balance of virtual interaction and hands on exercises, the participant will become familiar with system components, software, supply, system fluid and reagent management, calibration, quality control, sample processing, maintenance and basic troubleshooting.

Upon completion of this course, the participant will be able to:

• Identify the system components and their functions.
• Navigate the software.
• Manage supplies and reagents.
• Setup and process assay calibrations and quality controls.
• Process patient samples.
• Perform daily, weekly, and monthly maintenance.
• Utilize the Operator Event Log.
• Utilize the instrument online help.

The Atellica Solution Troubleshooting Resources Virtual Training is a two hour module designed to show operators how to access the Atellica/Siemens resources used to guide the operator in identifying and troubleshooting Atellica Solution system errors. This training covers how to access and utilize the Operator Event Log, access the Online Help instructions for troubleshooting/maintenance activities. Furthermore, this module covers how to create a Service Support request call, how to access Siemens resources in PEPconnect and the Siemens Document Library and how to access the software upgrade release notes available to all customers following a system upgrade.

Upon completion of this course, the participant will be able to:

• Utilize the Operator Event Log to investigate system errors
• Access Online Help instructions for troubleshooting system errors
• Discuss how to create a Service Support Request
• Access PEPconnect and Siemens Document Library
• Access Software Upgrade release notes

This course is designed to train operators on the basic skills needed to operate and maintain, customize and troubleshoot the Atellica Data Manager application.

At the end of the session, the participant will be able to:

• Describe icons found on the Home screen.
• Explain the communication flow of Atellica Data Manager.
• Recall how to access the Operator's Manual
• Explain sample and result statuses.
• Use the Sample Query Browser to search for samples.
• Employ the right-click menu options found in the Sample Query Browser.
• Use the Review & Edit screen to search for results.
• Use functions found in the Review & Edit screen
• Employ right-click menu options found in the Review & Edit screen
• Use Order Entry to create a work order.
• Recognize when to use Result Entry to manually enter results.
• Use the QC screen to review quality control results.
• Define what a QC severity is.
• Describe how to reset a QC severity.
• Set up new QC lots.
• Define  a QC Population
• Classify a QC Population status.
• Copy QC Population data to instruments.
• Create new users.
• Modify user roles.
• Configure test panels.
• Modify right-click menu options.
• Create custom counters.
• Create shortcuts.
• Use the Watchdog Dashboard to identify and resolve system alerts.

This course is designed to enhance the skills needed to operate and properly maintain the Viva-ProE System.

• Identify hardware components.
• Describe the function of the software icons.
• Navigate the system software.
• Use the system's Operator's Guide.
• Perform weekly, quarterly and as-needed maintenance.
• Review monthly and semi-annual maintenance.
• Request and process calibrations, controls and samples.
• Evaluate calibrations, controls and sample results.
• Identify and resolve basic system errors.
• Perform system back up procedures.
• Perform entering new lot numbers for calibrations and controls.
• Operate the Viva-ProE System

This course is designed to teach you the skills needed to operate and maintain the Sysmex CS-2500 System.

Upon completion of this course, the participant will be able to:

• Identify major hardware components
• Navigate the software
• Prepare and load reagents and QC
• Process QC and Samples
• Perform a calibration
• Perform daily, weekly, and monthly maintenance
• Identify information on package inserts and application sheets
• Identify key areas of a normal reaction curve
• Locate information to resolve abnormal results

ADVIA Centaur CP Virtual Training is a two day course designed for new key operators that need basic skills to operate and maintain the ADVIA Centaur CP System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. The training includes how to perform system calibrations, run quality control and add definitions, run patient samples, as well as familiarization with the CP system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help. Furthermore, this training includes diagnostic tools for troubleshooting and more in depth knowledge on operator system set up.

Upon completion of this course, the participant will be able to:

• Identify system components and their functions
• Navigate the user interface.
• Load/unload supplies and reagents.
• Setup and process assay calibrations and quality control.
• Process patient samples.
• Perform daily, weekly, and monthly maintenance.
• Utilize the instrument Operator’s Guide and online help.

ADVIA Centaur XPT System Virtual Training is a two day course designed for new key operators that need basic skills to operate and maintain the ADVIA Centaur XPT System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. This training includes how to perform system calibrations, run quality control and add definitions, run patient samples, as well as familiarization with the XPT system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help. Furthermore, this training includes diagnostic tools for troubleshooting and more in depth knowledge on operator system set up.

Upon completion of this course, the participant will be able to:

• Identify the system components and their functions.
• Navigate the software.
• Manage supplies and reagents.
• Setup, process and manage quality controls.
• Process and manage patient samples.
• Setup, process and manage calibrations.
• Utilize the Event Log to troubleshoot system errors.
• Utilize the instrument Operator’s Guide and online help.
• Utilize Siemens Document Library.

This course is designed to teach you the skills to operate and maintain the Dimension EXL 200 and EXL with LM Systems. The course requires access to a validated instrument for the performance of the hands-on activities.

Upon completion of this course, the participant will be able to:

• Identify Hardware Components of the Dimension Systems
• Navigate the software
• Process QC and review QC results
• Process Barcoded Samples
• Process samples manually using Enter Data screen
• Identify and interpret test report messages
• Process calibration and review calibration results
• Demonstrate daily, weekly and monthly maintenance
• Perform system check Troubleshooting

This course is designed to teach you the skills needed to operate, calibrate, configure, and maintain the Dimension Vista Systems.  A validated instrument must be available for hands on exercises.

• Describe the features of the Dimension Vista System
• Navigate the instrument software
• Perform daily setup and optimize workflow
• Process samples
• Program, process and evaluate Calibration and QC
• Perform weekly, monthly and other maintenance tasks
• Demonstrate resolution of basic instrument errors