Virtual Training

This course is designed to reinforce the importance of both routine and as needed maintenance for the IM module. We will also see how to effectively mange and execute those maintenance tasks to achieve better outcomes.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Identify as needed maintenance for the SH
• Review IM Daily, Weekly, and Monthly Maintenance Tasks
• Identify Atellica IM Analyzer As Needed Maintenance Tasks
• Utilize Online Help as a Resource to properly perform tasks
• Utilize Operator Diagnostics to assess system performance and guide corrective actions

The Atellica Solution Calibration Virtual Training is a two-hour instructor-led interactive module designed to train operators on the basics of Atellica Solution calibrations. This module covers the types of calibrations available for Atellica CH and IM, how to create manual calibration orders and how to access and analyze calibration results. This module also includes tips and guidelines for successful calibrations using the PEPconnect content such as the Atellica FAQ document to work through calibration scenarios.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Discuss CH and IM Calibration Basics.
• Discuss the types of calibrations available on the Atellica Solution.
• Identify Atellica Calibration Needs.
• Recognize the steps to create a manual calibration order on the Atellica Solution.
• Recall how to access Atellica CH and IM calibration results.
• Access and Utilize PEPconnect content to work through calibration case scenarios.

The Atellica Solution Troubleshooting Resources Virtual Training is a two-hour instructor-led interactive module designed to show operators how to access the Atellica/Siemens resources used to guide the operator in identifying and troubleshooting Atellica Solution system errors. This training covers how to access and utilize the Operator Event Log, access the Online Help instructions for troubleshooting/maintenance activities. Furthermore, this module covers how to create a Service Support request call, how to access Siemens resources in PEPconnect and the Siemens Document Library and how to access the software upgrade release notes available to all customers following a system upgrade.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Identify System alerts on the Atellica Solution.
• Discuss how to troubleshoot errors using the Operator Event Log.
• Access Operator Diagnostic tools on the Atellica Solution.
• Review the steps to create a Service Support Request- UI Software/ASA Application.
• Access Siemens Document Library and Review Software Upgrade release notes document.
• Access PEP connect and Identify PEP Job aids used to troubleshoot system errors.

This course is designed to train operators on the basic skills needed to operate, maintain, customize and troubleshoot the Atellica Data Manager application.

Duration: 1 day

Upon completion of this course, the participant will be able to:

• Describe icons found on the Home screen.
• Explain the communication flow of Atellica Data Manager.
• Define sample and result statuses.
• Use the Sample Query Browser to search for samples.
• Use functions found in the Sample Query Browser.
• Use Review and Edit to search for results.
• Use functions found in the Review and Edit screen.
• Summarize how to Validate results to release to the LIS.
• Define the use of the Unschedule function.
• Define the information available in the Audit tab for a result record.
• Use Order Entry to manually enter a work order.
• Use the QC tab to review quality control results.
• Define what a QC population is.
• Summarize how to reset a QC severity.
• Summarize how new QC lots are defined.
• Demonstrate how to copy existing QC definitions to another instrument.
• Demonstrate how to copy existing QC definitions to a new Lot number.
• Generate QC reports.
• Create panels that can be ordered manually.
• Create new users.
• Create custom counters.
• Create shortcuts.
• Use the Watchdog Dashboard to identify and resolve system alerts.

This course is a 3 hour virtual training session for customers. It will guide existing CentraLink users through the changes implemented by Atellica Data Manager.

Duration: 3 hours

At the end of the session, the participant will be able to:

• Navigate the Atellica Data Manager software
• Search for samples using the Sample Query Browser
• Search for samples using Review and Edit
• Recall the functions to manage Quality Control (QC) results
• Identify new Quality Control features
• Describe Counter enhancements
• Describe Shortcut enhancements
• Utilize the Watchdog dashboard

This course is designed to enhance the skills needed to operate and properly maintain the Viva-ProE System.

Duration: 2 days

• Identify hardware components.
• Describe the function of the software icons.
• Navigate the system software.
• Use the system's Operator's Guide.
• Perform weekly, quarterly and as-needed maintenance.
• Review monthly and semi-annual maintenance.
• Request and process calibrations, controls and samples.
• Evaluate calibrations, controls and sample results.
• Identify and resolve basic system errors.
• Perform system back up procedures.
• Perform entering new lot numbers for calibrations and controls.
• Operate the Viva-ProE System

Previous attendance in a Sysmex CS System training class is recommended. This course provides information on CS System Coagulation Curve Errors. The training materials provides explanation of the Coagulation Curve errors, as well as examples of abnormal reaction curves. The participant will gain confidence in viewing reaction curves, as well as skills to evaluate if a result is reportable.

Duration:  4 hours

Upon completion of this course, the participant will be able to:

• Locate reanalysis rules on the CS System
• Navigate the Joblist for result information
• List common sample integrity problems
• Describe the key areas of a normal coagulation reaction curve
• Identify a normal PT and PTT coagulation reaction curve
• Summarize the cause of each Coagulation Curve Error
• List the corrective action for each Coagulation Curve Error
• Determine if a coagulation reaction curve has a typical clot progression: baseline, clotting phase, endpoint
• Evaluate if a result is reportable by viewing the error code, the reaction curve and the Evaluation data