Virtual Instructor Led Training

The Atellica Solution Calibration Virtual Training is a two-hour instructor-led interactive module designed to train operators on the basics of Atellica Solution calibrations. This module covers the types of calibrations available for Atellica CH and IM, how to create manual calibration orders and how to access and analyze calibration results. This module also includes tips and guidelines for successful calibrations using the PEPconnect content such as the Atellica FAQ document to work through calibration scenarios.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Discuss CH and IM Calibration Basics.
• Discuss the types of calibrations available on the Atellica Solution.
• Identify Atellica Calibration Needs.
• Recognize the steps to create a manual calibration order on the Atellica Solution.
• Recall how to access Atellica CH and IM calibration results.
• Access and Utilize PEPconnect content to work through calibration case scenarios.

The Atellica Solution Troubleshooting Resources Virtual Training is a two-hour instructor-led interactive module designed to show operators how to access the Atellica/Siemens resources used to guide the operator in identifying and troubleshooting Atellica Solution system errors. This training covers how to access and utilize the Operator Event Log, access the Online Help instructions for troubleshooting/maintenance activities. Furthermore, this module covers how to create a Service Support request call, how to access Siemens resources in PEPconnect and the Siemens Document Library and how to access the software upgrade release notes available to all customers following a system upgrade.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Identify System alerts on the Atellica Solution.
• Discuss how to troubleshoot errors using the Operator Event Log.
• Access Operator Diagnostic tools on the Atellica Solution.
• Review the steps to create a Service Support Request- UI Software/ASA Application.
• Access Siemens Document Library and Review Software Upgrade release notes document.
• Access PEP connect and Identify PEP Job aids used to troubleshoot system errors.

This interactive course is designed to teach you the skills to identify the root causes of assay troubleshooting. Participants should have completed either Atellica Solution Level 1 or General Operator Training and should have at least several months of hands-on experience with the Atellica Solution.

Duration: 2 hours

Upon completion of this course, the participant will be able to:

• Review Calibrations for IMT, CH, and IM modules
• Discuss Lot and Pack Calibration case studies
• Identify Root Causes for Calibration and QC issues
• Identify corrective actions to resolve Calibration and QC issues
• Discuss Calibration and QC case studies for CH and IM modules

This course is designed to train operators on the basic skills needed to operate, maintain, customize and troubleshoot the Atellica Data Manager application.

Duration: 1 day

Upon completion of this course, the participant will be able to:

• Describe icons found on the Home screen.
• Explain the communication flow of Atellica Data Manager.
• Define sample and result statuses.
• Use the Sample Query Browser to search for samples.
• Use functions found in the Sample Query Browser.
• Use Review and Edit to search for results.
• Use functions found in the Review and Edit screen.
• Summarize how to Validate results to release to the LIS.
• Define the use of the Unschedule function.
• Define the information available in the Audit tab for a result record.
• Use Order Entry to manually enter a work order.
• Use the QC tab to review quality control results.
• Define what a QC population is.
• Summarize how to reset a QC severity.
• Summarize how new QC lots are defined.
• Demonstrate how to copy existing QC definitions to another instrument.
• Demonstrate how to copy existing QC definitions to a new Lot number.
• Generate QC reports.
• Create panels that can be ordered manually.
• Create new users.
• Create custom counters.
• Create shortcuts.
• Use the Watchdog Dashboard to identify and resolve system alerts.

This course is designed to teach you the skills needed to operate and maintain the ADVIA 2120i Hematology System.

Duration: 2 days

Upon completion of this course, the participant will be able to:

• Identify system hardware components and reagents
• Navigate through software menus
• Perform Starting each Shift
• Prepare and perform Quality Control processing
• Demonstrate how to import a new lot of QC
• Perform sample processing
• Describe how the system works
• Perform and record scheduled maintenance
• Identify the methods used on the system
• Review the gains adjustment process using the Gains Wizard
• Review the calibration process using the Calibration Wizard
• Utilize the Operator’s Guide to locate sample / system flags

This advanced virtual training course is designed for experienced operators of the ADVIA 2120i Hematology System. The course will teach the advanced skills needed to perform gains and calibration of ADVIA 2120i Hematology System.

Duration: 2.5 hours

Upon completion of this course, the participant will be able to:

• Define the term "gain"
• Identify when to adjust gains
• Interpret the flags and results affected by improper gain adjustment
• Identify what to check before adjusting gains
• Review the steps to perform gain adjustments using Gains Wizard
• Identify when to calibrate
• Identify what to check before calibrating
• Review the calibration process using Calibration Wizard

Previous attendance in a Sysmex CS System training class is recommended. This course provides information on CS System Coagulation Curve Errors. The training materials provides explanation of the Coagulation Curve errors, as well as examples of abnormal reaction curves. The participant will gain confidence in viewing reaction curves, as well as skills to evaluate if a result is reportable.

Duration:  4 hours

Upon completion of this course, the participant will be able to:

• Locate reanalysis rules on the CS System
• Navigate the Joblist for result information
• List common sample integrity problems
• Describe the key areas of a normal coagulation reaction curve
• Identify a normal PT and PTT coagulation reaction curve
• Summarize the cause of each Coagulation Curve Error
• List the corrective action for each Coagulation Curve Error
• Determine if a coagulation reaction curve has a typical clot progression: baseline, clotting phase, endpoint
• Evaluate if a result is reportable by viewing the error code, the reaction curve and the Evaluation data

Previous attendance in a Sysmex CS System training class is recommended. This course provides information for performing a lot change on the Sysmex CS Systems. The workbook has the step-by-step procedure for performing the lot rollover for PT and aPTT assays.

Duration: 5 hours

Upon completion of this course, the participant will be able to:

• Explain Why, When, and How to perform a Lot Rollover
• Practice setting up the software for Lot Rollover
• Review how to perform a method correlation
• List the steps to go live with new reagent and QC lots

ADVIA Centaur CP Virtual Training is a two day course designed for new key operators that need basic skills to operate and maintain the ADVIA Centaur CP System. This training offers segments of virtual training with a training specialist, combined with hands-on practice time at the system with a Technical Application Specialist. The training includes how to perform system calibrations, run quality control and add definitions, run patient samples, as well as familiarization with the CP system Hardware and Software. This virtual training also covers how to perform maintenance tasks and how to utilize the event log for troubleshooting help. Furthermore, this training includes diagnostic tools for troubleshooting and more in depth knowledge on operator system set up.

Duration: 2 days

Upon completion of this course, the participant will be able to:

• Identify system components and their functions
• Navigate the user interface.
• Load/unload supplies and reagents.
• Setup and process assay calibrations and quality control.
• Process patient samples.
• Perform daily, weekly, and monthly maintenance.
• Utilize the instrument Operator’s Guide and online help.

This course is designed to teach advanced skills needed to setup, process and troubleshoot calibrations and QC using QCC PowerPak software, in addition to test report message interpretation on the Dimension Systems.

Duration: 1 day

Upon completion of this course, the participant will be able to:

• Set up QC alerts, status and ranges.
• Set up QC products and panels.
• Edit qc products and panels.
• Set up calibration alerts and auto-acceptance.
• Perform group calibrations and review calibrations.
• Demonstrate troubleshooting quality control and calibrations.
• Utilize software to manage crossover QC.
• Identify reportable vs non-reportable test report messages.
• Describe the steps to troubleshoot Abnormal Assay and Abnormal Reaction.

This course is designed to teach you the skills to operate and maintain the Dimension EXL 200 and EXL with LM Systems. The course requires access to a validated instrument for the performance of the hands-on activities.

Duration: 2 days

Upon completion of this course, the participant will be able to:

• Identify Hardware Components of the Dimension Systems
• Navigate the software
• Process QC and review QC results
• Process Barcoded Samples
• Process samples manually using Enter Data screen
• Identify and interpret test report messages
• Process calibration and review calibration results
• Demonstrate daily, weekly and monthly maintenance
• Perform system check Troubleshooting

This course is designed to teach you the skills needed to operate, calibrate, configure, and maintain the Dimension Vista Systems.  A validated instrument must be available for hands on exercises.

Duration: 2 days

• Describe the features of the Dimension Vista System
• Navigate the instrument software
• Perform daily setup and optimize workflow
• Process samples
• Program, process and evaluate Calibration and QC
• Perform weekly, monthly and other maintenance tasks
• Demonstrate resolution of basic instrument errors

This course is designed to enhance the skills needed to operate and properly maintain the BN™ II System.

Duration:  2 days

Upon completion of this course, the participant will be able to:

• Identify system components
• Navigate the system software
• Perform system startup - daily maintenance
• Enter Lot Data
• Process calibration and controls
• Evaluate calibrations and controls results
• Process samples - edit sample requests
• Evaluate sample results
• Perform weekly maintenance
• Perform monthly maintenance
• Discuss yearly maintenance
• Perform system shutdown and data folder backup
• Perform basic troubleshooting